Frequently Asked Questions

Frequently Asked Questions

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About Global Info Research Team and Their Product

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What's the advantage of Global Info Research?
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Some clients have once ordered customized report. Some of them may have a feeling that“I have paid for the report. But why am I still so tired.”In the same way, some consulting companies feel that I have devoted a lot. But clients always seem to be invisible of my endeavor. Clients are always unsatisfied with research project. Some consulting companies even introduce themselves as first payment company(referring to those companies which can’t receive balance payment). Both consulting companies and those high-level managers who have once contacted consulting companies can understand the above –mentioned feelings. “Responsibility is the only reason we conclude for all these troubles.” Probably no company will admit that it is an irresponsible company . However, this is the reason to be blamed for most unpleasant cooperation. From the perspective of consulting company(supplier), some project managers often play little tricks in order to get a project, which plants a bomb for future work. This is common phenomenon in consulting projects, being the root of irresponsibility(it can be purposeful deliberation). From the perspective of clients, many clients think that purchasing research report service is like buying a computer or a television. Everything will be done and finished by consulting company after they have signed a contract and have paid for the fee. When the final report doesn’t meet with their’ expectation, a battle begins then. But Global Info Research always insists that we provide clients with information product instead of tangible product. Both research company and clients should be clear of each other’s requirement and expectation. This is not a simple television-buying behavior, but a bilateral cooperation. 

Global Info Research thinks that in a successful research project, both research company and clients should firstly be clear of project content, being responsible for each other. A seasoned project manager should use professional approaches to raise a project proposal. At the same time, clients should also share with project manager his/her project requirement, goal, background and other closed related information. In this way, information asymmetry due to lack of bilateral communication and understanding, will be prevented. 

After that, clients can somehow decide whether to cooperate with research company or not, based on communication with project manager, which helps judging the professionalism of project proposal, specialization of research group, project experience and resources for project implementation. 

Therefore, Global Info Research advises that both parties involved should be serious and responsible. So that successful signing up contract will be guaranteed. When formal contract signed up, all operation actions will be seriously performed according to contract terms. However, research projects usually can’t follow up with advanced planning, because of some unexpected difficulties. 

When that happens, research company should shoulder more duties and responsibilities, instead of blaming clients. Clients have to coordinate with research company during project start-up. Apart from that, clients can enjoy God-like treatment, with no need to coordinate with research company redundantly. 

There should be a good mechanism of project failure in case project really can’t be executed by research company. Japan has done quite a good job in this aspect. Simply it’s compensation. Only when both parties understand that, can they be serious of project implementing. Neither of them can afford the price of project failure. So they will contribute most attention on all prepared work. 

Global Info Research understands deeply the responsibility and risk towards both consulting company and client. This understanding shines. Global Info Research has paid great effort to carry out responsibility and to reduce risk, which also helps to improve its ability and strength. Turnkey service of research project is thus guaranteed and provided.
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How to make full use of a research report?
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Apart from some customized research report, many clients usually regard a report as a book or a reference book, according to our former experience. After they have bought a report, they will only read it when they think it urgent and necessary to do so. It’s above reproach if clients require only that. 

However, Global Info Research International Study Center suggests that clients make full use of a research report. There are lots of ways to attain that. On the one hand, clients can work on the report carefully and get what he/she needs from the report data. On the other hand, clients can communicate and interact with the report analyst, with the analyst introducing the report systematically and detailedly. Based on analyst’s idea and suggestion, clients can make his own decision. During this interaction with the analyst, clients can quickly understand the analyst’s ability and strength. Also, clients can judge the reliability of the report data, making more convincing decision and reducing decision-making risk. A free two-hour interaction service is provided by our study center, according to our after-sales service clause. This service is to make clients read and use a report in a better way. Clients can also complain about the defective product through this service. 
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How is research report made?
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The generation of research report is concerned by most clients when purchasing it. Since most of our clients are from China, let’s first introduce the generating process of research report in mainland China, based on our internal understanding of this industry and external peer communication. The great mass of marketing research reports (mostly user report), adopt the following procedure. 

First, choose a topic. Secondly, make a skeleton catalogue. Third, fill content. Fourth, audit report. Fifth, finish and publish report. As for report content, there are two main information source, first-hand information and second-hand information. Second-hand information refers to information searched from the Internet or data bought from database(NBS or CUSTOMS). First--hand information refers to information concluded from telephone interview, face-to-face interview, experts interview, meeting or other first-hand material. 

With regard to information cost, information searching costs the least, database support the second least, telephone interview the third least. Face-face interview cost higher, in-depth interview much higher, and expert interview the highest. A research may adopt all of these approaches, or just some of them. 

In general, a good-quality research report needs 1-3 months to be finished. Time varies according to different data used and different people included. Thus, it’s difficult to define an exact procedure or process of making research report. Both time and cost vary. However, specialization has become a basic industry standard. Professional and dedicated products will be more and more popular.
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What’s the value and application of research report?
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It can be divided into three levels. In the first level, research report is a useful medicine to cure disease. It happens when information provided by research report meets exactly with clients’ requirement. Under such circumstance, research report yields great value. Maybe a 8000rmb research report is worth more than 100,000rmb in real practice. In this level, research report functions most. 

In the second level, research report is like health care product. It can help to protect your health, but not treating disease. It happens when provided information partly matches with requirement, with only poor link. In this situation, research report can’t help clients to solve problems specifically, with less value comparing with the first level. 

In the third level, research report turns to be a wrong medicine. There are two reasons for that. On the one hand, research report is of poor quality, providing incorrect info and data. On the other hand, clients rely too much on the report, thinking that it can help solving problems and losing himself/herself. The above mentioned two reasons will cause a retro-action, making research report a wrong medicine. 

In conclusion, the value of research report depends on matching degree between provided info and clients’ requirement. With higher matching degree, research value will be higher. Lower matching degree, lower value. Thus, we suggest your focusing on matching degree when purchasing research report. You’d better communicate more with report supplier or report analyst to decide whether the report can satisfy your requirement. Be careful to choose a right report.
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What kind of product does Global Info Research provide?
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Global Info Research has focused on various fields such as chemical engineering, energy resource, automobile, IT, medicine, commodity. With long-term tracking investigation, Global Info Research probes deeply into these focusing fields. Inconvenience is usually caused by information asymmetric for clients. Global Info Research understands that, with clients’ aim and usage of buying marketing research products always in mind. Therefore, Global Info Research contributes most attention on producing qualified reports. 

On account of long-term tracking, in-depth investigation and strict examination, Global Info Research guarantees that every published report is of good quality and great value. Clients can perceive Global Info Research's being professional and responsible through checking report category or communicating with research team. Global Info Research is always willing to provide clients with excellent information service.

General Questions

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If I buy a report, can I also get access to the raw data used in your calculations?
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Yes, complimentary source data can be provided based on specific client requests.

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What should I do if I don't receive my report or sample ?
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1 Email Delivery, generally research center will send report(PDF version) to the client direct with his/her email address.

2 online download, if the report file is too large to send email, Global Info Research will send a downlink or account and help client download the report file online.

3 Hard copy or CD copy will be delivery by Fedex or DHL express.

To ensure that the email we send you ends up in your inbox, and isn't mistakenly sent to the Spam/Trash folder, please whitelist our email address domains, which are report@globalinforesearch.com
 

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What's difference between Single License and Enterprise License?
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Single User License :  a. Only one user can access this report at time
                                   b. Can not print out
                                   c. PDF version report
Enterprise License - a. This license will allow the entire company (Interface) to access the unlocked PDF version of this report without any restrictions.
                                 b. You can also take the print out if you wish to receive the hard copy version of this report.
                                 c. You can receive both PDF & Word & Excel Version report. (the Word & Excel report can be edited)
                                 d. Update data for one time within 6 months after purchasing.
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How to choose a good research report?
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Market research industry is still in the initial stage of development. But many large and small companies have arisen within this industry, due to a fairly low entry threshold, providing various research reports of every industry. Most of the time, clients have no access to read report content in advanced. They can only judge by a report catalogue. Some report suppliers just use this “information asymmetry” to attract customers with beautifully decorated catalogue but terrible text content. Confronting such situation, clients need to be more serious and vigorous when purchasing research report. 

In general, reports written by some governmental organizations such as National Bureau of Statistics, General Administration of Customs, Development Research Center of the State Council, are more reliable. Besides, industry association is another reliable choice. Because industry association usually specializes in a specific field and has profound understanding of it. Apart from these, most of the other research reports are produced by independent commercial institutions. Such institutions are private-owned. If you choose these institutions, be careful of judging product quality. Usually, you can decide based on report catalogue, company background, report sample and communication with analyst. Count on yourself and former mentioned points when making actual decision. At the same time, market research industry is certainly becoming more and more standardized and reliable. The nature law of the good being developing and the bad being perishing functions.

Purchasing

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Can I see a sample of the report before I buy?
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Yes! We offer samples for you to gauge the standard content in our reports. Click the Request Free Sample button on any report page and fill out the form. You will then receive an email with details on how to instantly access your sample. If you would like to know more you are welcome to connect with us directly by writing to report@globalinforesearch.com.

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How do I buy a report?
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Step1: Access the report page

 

Step2: Choose "Single License" or "Enterprise License" of report. 

Single License: Only allows one user to access the research report.

Enterprise License: The license will allow the entire company to access the report without any restrictions. 

 

Step3: Click "Add to Cart" 

 

Step4: Click "Settlement"

 

Step5: Log in or Register

 

Step6: After log in, select the payment methods, then click "Submit Order"


Step7: Arrange payment

 

Step8: After receiving payment, GlobalInfoResearch will delivery the PDF report within 48 hours. 

 

 Any question, Please feel free to email us: sales@globalinforesearch.com

About Payment

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How do I pay?
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HongKong Bank Information

 

Beneficiary’s Name/Account Name : GLOBALINFORESEARCH CO.,LIMITED

Bank Name : Hang Seng Bank Limited

SWIFT Code : HASEHKHH

Bank Address : RM 1605C HO KING COMM CTR 2-16 FA YUEN ST MONGKOK KL

Beneficiary’s Bank A/C NO : 933075772883

Beneficiary’s Address : 83 Des Voeux Road Central HongKong

About Distribution

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How soon do I get my report after I purchase it?
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PDF file dispatch Time: 

Generally no more than 24 hours. 

 

Hard Copy delivery time:

3-6 workding days

 

Some times, we will also support word ppt excel etc files dispatch.

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Do I have to pay the postage?
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NO.We do not charge customers any dilivery fees,including  Hard Copy and PDF Copy.  All reports are free shipping.