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Global Interactive Voice Response (IVR) System Market 2018 by Manufacturers, Regions, Type and Application, Forecast to 2023
Global Interactive Voice Response (IVR) System Market 2018 by Manufacturers, Regions, Type and Application, Forecast to 2023

Pages: 137      Published Date: Oct 2018       Category: Electronics & Semiconductor
Interactive Voice Response (IVR) System is the main equipment for self-service provided by the enterprise. The system adopts a user-oriented voice directory, and completes the corresponding information inquiry and command execution according to the customer's choice (by telephone keyboard or voice), and controls the computer through the buttons of the telephone.

Scope of the Report:
This report focuses on the Interactive Voice Response (IVR) System in global market, especially in North America, Europe and Asia-Pacific, South America, Middle East and Africa. This report categorizes the market based on manufacturers, regions, type and application.
The worldwide market for Interactive Voice Response (IVR) System is expected to grow at a CAGR of roughly xx% over the next five years, will reach xx million US$ in 2023, from xx million US$ in 2017, according to a new GIR (Global Info Research) study.

Market Segment by Manufacturers, this report covers
    IBM
    Aspect Software, Inc.
    AT and T Inc.
    AVAYA, Inc.
    BCE, INC.
    Cisco Systems Inc
    Convergys Corp.
    Dialogic Corporation
    Enghouse Systems Limited
    Syntellect Inc.
    Genesys Telecommunications Laboratories Inc.
    Healthcare Technology Systems (HTS)
    Mitel Networks Corporation
    Nuance Communications, Inc.
    Philips Speech Processing
    Verizon Communications, Inc.
    Voxeo Corporation
    West Corporation
    Holly Connects

Market Segment by Regions, regional analysis covers
    North America (United States, Canada and Mexico)
    Europe (Germany, France, UK, Russia and Italy)
    Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
    South America (Brazil, Argentina, Colombia etc.)
    Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers
    Equipment installed on the customer premises
    Equipment installed in the PSTN (public switched telephone network)
    Application service provider (ASP) / hosted IVR

Market Segment by Applications, can be divided into
    Bank and stock account balances and transfers
    Surveys and polls
    Office call routing
    Call center forwarding
    Simple order entry transactions
    Selective information lookup (movie schedules, etc.)

There are 15 Chapters to deeply display the global Interactive Voice Response (IVR) System market.
Chapter 1, to describe Interactive Voice Response (IVR) System Introduction, product scope, market overview, market opportunities, market risk, market driving force;
Chapter 2, to analyze the top manufacturers of Interactive Voice Response (IVR) System, with sales, revenue, and price of Interactive Voice Response (IVR) System, in 2016 and 2017;
Chapter 3, to display the competitive situation among the top manufacturers, with sales, revenue and market share in 2016 and 2017;
Chapter 4, to show the global market by regions, with sales, revenue and market share of Interactive Voice Response (IVR) System, for each region, from 2013 to 2018;
Chapter 5, 6, 7, 8 and 9, to analyze the market by countries, by type, by application and by manufacturers, with sales, revenue and market share by key countries in these regions;
Chapter 10 and 11, to show the market by type and application, with sales market share and growth rate by type, application, from 2013 to 2018;
Chapter 12, Interactive Voice Response (IVR) System market forecast, by regions, type and application, with sales and revenue, from 2018 to 2023;
Chapter 13, 14 and 15, to describe Interactive Voice Response (IVR) System sales channel, distributors, traders, dealers, Research Findings and Conclusion, appendix and data source
Table of Contents

1 Market Overview
    1.1 Interactive Voice Response (IVR) System Introduction
    1.2 Market Analysis by Type
        1.2.1 Equipment installed on the customer premises
        1.2.2 Equipment installed in the PSTN (public switched telephone network)
        1.2.3 Application service provider (ASP) / hosted IVR
    1.3 Market Analysis by Applications
        1.3.1 Bank and stock account balances and transfers
        1.3.2 Surveys and polls
        1.3.3 Office call routing
        1.3.4 Call center forwarding
        1.3.5 Simple order entry transactions
        1.3.6 Selective information lookup (movie schedules, etc.)
    1.4 Market Analysis by Regions
        1.4.1 North America (United States, Canada and Mexico)
            1.4.1.1 United States Market States and Outlook (2013-2023)
            1.4.1.2 Canada Market States and Outlook (2013-2023)
            1.4.1.3 Mexico Market States and Outlook (2013-2023)
        1.4.2 Europe (Germany, France, UK, Russia and Italy)
            1.4.2.1 Germany Market States and Outlook (2013-2023)
            1.4.2.2 France Market States and Outlook (2013-2023)
            1.4.2.3 UK Market States and Outlook (2013-2023)
            1.4.2.4 Russia Market States and Outlook (2013-2023)
            1.4.2.5 Italy Market States and Outlook (2013-2023)
        1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
            1.4.3.1 China Market States and Outlook (2013-2023)
            1.4.3.2 Japan Market States and Outlook (2013-2023)
            1.4.3.3 Korea Market States and Outlook (2013-2023)
            1.4.3.4 India Market States and Outlook (2013-2023)
            1.4.3.5 Southeast Asia Market States and Outlook (2013-2023)
        1.4.4 South America, Middle East and Africa
            1.4.4.1 Brazil Market States and Outlook (2013-2023)
            1.4.4.2 Egypt Market States and Outlook (2013-2023)
            1.4.4.3 Saudi Arabia Market States and Outlook (2013-2023)
            1.4.4.4 South Africa Market States and Outlook (2013-2023)
            1.4.4.5 Nigeria Market States and Outlook (2013-2023)
    1.5 Market Dynamics
        1.5.1 Market Opportunities
        1.5.2 Market Risk
        1.5.3 Market Driving Force
2 Manufacturers Profiles
    2.1 IBM
        2.1.1 Business Overview
        2.1.2 Interactive Voice Response (IVR) System Type and Applications
            2.1.2.1 Product A
            2.1.2.2 Product B
        2.1.3 IBM Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.2 Aspect Software, Inc.
        2.2.1 Business Overview
        2.2.2 Interactive Voice Response (IVR) System Type and Applications
            2.2.2.1 Product A
            2.2.2.2 Product B
        2.2.3 Aspect Software, Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.3 AT and T Inc.
        2.3.1 Business Overview
        2.3.2 Interactive Voice Response (IVR) System Type and Applications
            2.3.2.1 Product A
            2.3.2.2 Product B
        2.3.3 AT and T Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.4 AVAYA, Inc.
        2.4.1 Business Overview
        2.4.2 Interactive Voice Response (IVR) System Type and Applications
            2.4.2.1 Product A
            2.4.2.2 Product B
        2.4.3 AVAYA, Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.5 BCE, INC.
        2.5.1 Business Overview
        2.5.2 Interactive Voice Response (IVR) System Type and Applications
            2.5.2.1 Product A
            2.5.2.2 Product B
        2.5.3 BCE, INC. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.6 Cisco Systems Inc
        2.6.1 Business Overview
        2.6.2 Interactive Voice Response (IVR) System Type and Applications
            2.6.2.1 Product A
            2.6.2.2 Product B
        2.6.3 Cisco Systems Inc Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.7 Convergys Corp.
        2.7.1 Business Overview
        2.7.2 Interactive Voice Response (IVR) System Type and Applications
            2.7.2.1 Product A
            2.7.2.2 Product B
        2.7.3 Convergys Corp. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.8 Dialogic Corporation
        2.8.1 Business Overview
        2.8.2 Interactive Voice Response (IVR) System Type and Applications
            2.8.2.1 Product A
            2.8.2.2 Product B
        2.8.3 Dialogic Corporation Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.9 Enghouse Systems Limited
        2.9.1 Business Overview
        2.9.2 Interactive Voice Response (IVR) System Type and Applications
            2.9.2.1 Product A
            2.9.2.2 Product B
        2.9.3 Enghouse Systems Limited Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.10 Syntellect Inc.
        2.10.1 Business Overview
        2.10.2 Interactive Voice Response (IVR) System Type and Applications
            2.10.2.1 Product A
            2.10.2.2 Product B
        2.10.3 Syntellect Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.11 Genesys Telecommunications Laboratories Inc.
        2.11.1 Business Overview
        2.11.2 Interactive Voice Response (IVR) System Type and Applications
            2.11.2.1 Product A
            2.11.2.2 Product B
        2.11.3 Genesys Telecommunications Laboratories Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.12 Healthcare Technology Systems (HTS)
        2.12.1 Business Overview
        2.12.2 Interactive Voice Response (IVR) System Type and Applications
            2.12.2.1 Product A
            2.12.2.2 Product B
        2.12.3 Healthcare Technology Systems (HTS) Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.13 Mitel Networks Corporation
        2.13.1 Business Overview
        2.13.2 Interactive Voice Response (IVR) System Type and Applications
            2.13.2.1 Product A
            2.13.2.2 Product B
        2.13.3 Mitel Networks Corporation Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.14 Nuance Communications, Inc.
        2.14.1 Business Overview
        2.14.2 Interactive Voice Response (IVR) System Type and Applications
            2.14.2.1 Product A
            2.14.2.2 Product B
        2.14.3 Nuance Communications, Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.15 Philips Speech Processing
        2.15.1 Business Overview
        2.15.2 Interactive Voice Response (IVR) System Type and Applications
            2.15.2.1 Product A
            2.15.2.2 Product B
        2.15.3 Philips Speech Processing Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.16 Verizon Communications, Inc.
        2.16.1 Business Overview
        2.16.2 Interactive Voice Response (IVR) System Type and Applications
            2.16.2.1 Product A
            2.16.2.2 Product B
        2.16.3 Verizon Communications, Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.17 Voxeo Corporation
        2.17.1 Business Overview
        2.17.2 Interactive Voice Response (IVR) System Type and Applications
            2.17.2.1 Product A
            2.17.2.2 Product B
        2.17.3 Voxeo Corporation Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.18 West Corporation
        2.18.1 Business Overview
        2.18.2 Interactive Voice Response (IVR) System Type and Applications
            2.18.2.1 Product A
            2.18.2.2 Product B
        2.18.3 West Corporation Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
    2.19 Holly Connects
        2.19.1 Business Overview
        2.19.2 Interactive Voice Response (IVR) System Type and Applications
            2.19.2.1 Product A
            2.19.2.2 Product B
        2.19.3 Holly Connects Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
3 Global Interactive Voice Response (IVR) System Sales, Revenue, Market Share and Competition by Manufacturer (2016-2017)
    3.1 Global Interactive Voice Response (IVR) System Sales and Market Share by Manufacturer (2016-2017)
    3.2 Global Interactive Voice Response (IVR) System Revenue and Market Share by Manufacturer (2016-2017)
    3.3 Market Concentration Rate
        3.3.1 Top 3 Interactive Voice Response (IVR) System Manufacturer Market Share in 2017
        3.3.2 Top 6 Interactive Voice Response (IVR) System Manufacturer Market Share in 2017
    3.4 Market Competition Trend
4 Global Interactive Voice Response (IVR) System Market Analysis by Regions
    4.1 Global Interactive Voice Response (IVR) System Sales, Revenue and Market Share by Regions
        4.1.1 Global Interactive Voice Response (IVR) System Sales and Market Share by Regions (2013-2018)
        4.1.2 Global Interactive Voice Response (IVR) System Revenue and Market Share by Regions (2013-2018)
    4.2 North America Interactive Voice Response (IVR) System  Sales and Growth Rate (2013-2018)
    4.3 Europe Interactive Voice Response (IVR) System  Sales and Growth Rate (2013-2018)
    4.4 Asia-Pacific Interactive Voice Response (IVR) System  Sales and Growth Rate (2013-2018)
    4.5 South America Interactive Voice Response (IVR) System  Sales and Growth Rate (2013-2018)
    4.6 Middle East and Africa Interactive Voice Response (IVR) System  Sales and Growth Rate (2013-2018)
5 North America Interactive Voice Response (IVR) System by Countries
    5.1 North America Interactive Voice Response (IVR) System Sales, Revenue and Market Share by Countries
        5.1.1 North America Interactive Voice Response (IVR) System Sales and Market Share by Countries (2013-2018)
        5.1.2 North America Interactive Voice Response (IVR) System Revenue and Market Share by Countries (2013-2018)
    5.2 United States Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    5.3 Canada Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    5.4 Mexico Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
6 Europe Interactive Voice Response (IVR) System by Countries
    6.1 Europe Interactive Voice Response (IVR) System Sales, Revenue and Market Share by Countries
        6.1.1 Europe Interactive Voice Response (IVR) System Sales and Market Share by Countries (2013-2018)
        6.1.2 Europe Interactive Voice Response (IVR) System Revenue and Market Share by Countries (2013-2018)
    6.2 Germany Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    6.3 UK Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    6.4 France Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    6.5 Russia Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    6.6 Italy Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
7 Asia-Pacific Interactive Voice Response (IVR) System by Countries
    7.1 Asia-Pacific Interactive Voice Response (IVR) System Sales, Revenue and Market Share by Countries
        7.1.1 Asia-Pacific Interactive Voice Response (IVR) System Sales and Market Share by Countries (2013-2018)
        7.1.2 Asia-Pacific Interactive Voice Response (IVR) System Revenue and Market Share by Countries (2013-2018)
    7.2 China Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    7.3 Japan Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    7.4 Korea Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    7.5 India Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    7.6 Southeast Asia Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
8 South America Interactive Voice Response (IVR) System by Countries
    8.1 South America Interactive Voice Response (IVR) System Sales, Revenue and Market Share by Countries
        8.1.1 South America Interactive Voice Response (IVR) System Sales and Market Share by Countries (2013-2018)
        8.1.2 South America Interactive Voice Response (IVR) System Revenue and Market Share by Countries (2013-2018)
    8.2 Brazil Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    8.3 Argentina Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    8.4 Colombia Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
9 Middle East and Africa Interactive Voice Response (IVR) System by Countries
    9.1 Middle East and Africa Interactive Voice Response (IVR) System Sales, Revenue and Market Share by Countries
        9.1.1 Middle East and Africa Interactive Voice Response (IVR) System Sales and Market Share by Countries (2013-2018)
        9.1.2 Middle East and Africa Interactive Voice Response (IVR) System Revenue and Market Share by Countries (2013-2018)
    9.2 Saudi Arabia Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    9.3 UAE Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    9.4 Egypt Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    9.5 Nigeria Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
    9.6 South Africa Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
10 Global Interactive Voice Response (IVR) System Market Segment by Type
    10.1 Global Interactive Voice Response (IVR) System Sales, Revenue and Market Share by Type (2013-2018)
        10.1.1 Global Interactive Voice Response (IVR) System Sales and Market Share by Type (2013-2018)
        10.1.2 Global Interactive Voice Response (IVR) System Revenue and Market Share by Type (2013-2018)
    10.2 Equipment installed on the customer premises Sales Growth and Price
        10.2.1 Global Equipment installed on the customer premises Sales Growth (2013-2018)
        10.2.2 Global Equipment installed on the customer premises Price (2013-2018)
    10.3 Equipment installed in the PSTN (public switched telephone network) Sales Growth and Price
        10.3.1 Global Equipment installed in the PSTN (public switched telephone network) Sales Growth (2013-2018)
        10.3.2 Global Equipment installed in the PSTN (public switched telephone network) Price (2013-2018)
    10.4 Application service provider (ASP) / hosted IVR Sales Growth and Price
        10.4.1 Global Application service provider (ASP) / hosted IVR Sales Growth (2013-2018)
        10.4.2 Global Application service provider (ASP) / hosted IVR Price (2013-2018)
11 Global Interactive Voice Response (IVR) System Market Segment by Application
    11.1 Global Interactive Voice Response (IVR) System Sales Market Share by Application (2013-2018)
    11.2 Bank and stock account balances and transfers Sales Growth (2013-2018)
    11.3 Surveys and polls Sales Growth (2013-2018)
    11.4 Office call routing Sales Growth (2013-2018)
    11.5 Call center forwarding Sales Growth (2013-2018)
    11.6 Simple order entry transactions Sales Growth (2013-2018)
    11.7 Selective information lookup (movie schedules, etc.) Sales Growth (2013-2018)
12 Interactive Voice Response (IVR) System Market Forecast (2018-2023)
    12.1 Global Interactive Voice Response (IVR) System Sales, Revenue and Growth Rate (2018-2023)
    12.2 Interactive Voice Response (IVR) System Market Forecast by Regions (2018-2023)
        12.2.1 North America Interactive Voice Response (IVR) System Market Forecast (2018-2023)
        12.2.2 Europe Interactive Voice Response (IVR) System Market Forecast (2018-2023)
        12.2.3 Asia-Pacific Interactive Voice Response (IVR) System Market Forecast (2018-2023)
        12.2.4 South America Interactive Voice Response (IVR) System Market Forecast (2018-2023)
        12.2.5 Middle East and Africa Interactive Voice Response (IVR) System Market Forecast (2018-2023)
    12.3 Interactive Voice Response (IVR) System Market Forecast by Type (2018-2023)
        12.3.1 Global Interactive Voice Response (IVR) System Sales Forecast by Type (2018-2023)
        12.3.2 Global Interactive Voice Response (IVR) System Market Share Forecast by Type (2018-2023)
    12.4 Interactive Voice Response (IVR) System Market Forecast by Application (2018-2023)
        12.4.1 Global Interactive Voice Response (IVR) System Sales Forecast by Application (2018-2023)
        12.4.2 Global Interactive Voice Response (IVR) System Market Share Forecast by Application (2018-2023)
13 Sales Channel, Distributors, Traders and Dealers
    13.1 Sales Channel
        13.1.1 Direct Marketing
        13.1.2 Indirect Marketing
        13.1.3 Marketing Channel Future Trend
    13.2 Distributors, Traders and Dealers
14 Research Findings and Conclusion
15 Appendix
    15.1 Methodology
    15.2 Data Source
List of Tables and Figures

Figure Interactive Voice Response (IVR) System Picture
Table Product Specifications of Interactive Voice Response (IVR) System
Figure Global Sales Market Share of Interactive Voice Response (IVR) System by Types in 2017
Table Interactive Voice Response (IVR) System Types for Major Manufacturers
Figure Equipment installed on the customer premises Picture
Figure Equipment installed in the PSTN (public switched telephone network) Picture
Figure Application service provider (ASP) / hosted IVR Picture
Figure Interactive Voice Response (IVR) System Sales Market Share by Applications in 2017
Figure Bank and stock account balances and transfers Picture
Figure Surveys and polls Picture
Figure Office call routing Picture
Figure Call center forwarding Picture
Figure Simple order entry transactions Picture
Figure Selective information lookup (movie schedules, etc.) Picture
Figure United States Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Canada Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Mexico Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Germany Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure France Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure UK Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Russia Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Italy Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure China Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Japan Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Korea Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure India Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Southeast Asia Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Brazil Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Egypt Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Saudi Arabia Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure South Africa Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Figure Nigeria Interactive Voice Response (IVR) System Revenue (Value) and Growth Rate (2013-2023)
Table IBM Basic Information, Manufacturing Base and Competitors
Table IBM Interactive Voice Response (IVR) System Type and Applications
Table IBM Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Aspect Software, Inc. Basic Information, Manufacturing Base and Competitors
Table Aspect Software, Inc. Interactive Voice Response (IVR) System Type and Applications
Table Aspect Software, Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table AT and T Inc. Basic Information, Manufacturing Base and Competitors
Table AT and T Inc. Interactive Voice Response (IVR) System Type and Applications
Table AT and T Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table AVAYA, Inc. Basic Information, Manufacturing Base and Competitors
Table AVAYA, Inc. Interactive Voice Response (IVR) System Type and Applications
Table AVAYA, Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table BCE, INC. Basic Information, Manufacturing Base and Competitors
Table BCE, INC. Interactive Voice Response (IVR) System Type and Applications
Table BCE, INC. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Cisco Systems Inc Basic Information, Manufacturing Base and Competitors
Table Cisco Systems Inc Interactive Voice Response (IVR) System Type and Applications
Table Cisco Systems Inc Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Convergys Corp. Basic Information, Manufacturing Base and Competitors
Table Convergys Corp. Interactive Voice Response (IVR) System Type and Applications
Table Convergys Corp. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Dialogic Corporation Basic Information, Manufacturing Base and Competitors
Table Dialogic Corporation Interactive Voice Response (IVR) System Type and Applications
Table Dialogic Corporation Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Enghouse Systems Limited Basic Information, Manufacturing Base and Competitors
Table Enghouse Systems Limited Interactive Voice Response (IVR) System Type and Applications
Table Enghouse Systems Limited Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Syntellect Inc. Basic Information, Manufacturing Base and Competitors
Table Syntellect Inc. Interactive Voice Response (IVR) System Type and Applications
Table Syntellect Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Genesys Telecommunications Laboratories Inc. Basic Information, Manufacturing Base and Competitors
Table Genesys Telecommunications Laboratories Inc. Interactive Voice Response (IVR) System Type and Applications
Table Genesys Telecommunications Laboratories Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Healthcare Technology Systems (HTS) Basic Information, Manufacturing Base and Competitors
Table Healthcare Technology Systems (HTS) Interactive Voice Response (IVR) System Type and Applications
Table Healthcare Technology Systems (HTS) Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Mitel Networks Corporation Basic Information, Manufacturing Base and Competitors
Table Mitel Networks Corporation Interactive Voice Response (IVR) System Type and Applications
Table Mitel Networks Corporation Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Nuance Communications, Inc. Basic Information, Manufacturing Base and Competitors
Table Nuance Communications, Inc. Interactive Voice Response (IVR) System Type and Applications
Table Nuance Communications, Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Philips Speech Processing Basic Information, Manufacturing Base and Competitors
Table Philips Speech Processing Interactive Voice Response (IVR) System Type and Applications
Table Philips Speech Processing Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Verizon Communications, Inc. Basic Information, Manufacturing Base and Competitors
Table Verizon Communications, Inc. Interactive Voice Response (IVR) System Type and Applications
Table Verizon Communications, Inc. Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Voxeo Corporation Basic Information, Manufacturing Base and Competitors
Table Voxeo Corporation Interactive Voice Response (IVR) System Type and Applications
Table Voxeo Corporation Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table West Corporation Basic Information, Manufacturing Base and Competitors
Table West Corporation Interactive Voice Response (IVR) System Type and Applications
Table West Corporation Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Holly Connects Basic Information, Manufacturing Base and Competitors
Table Holly Connects Interactive Voice Response (IVR) System Type and Applications
Table Holly Connects Interactive Voice Response (IVR) System Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
Table Global Interactive Voice Response (IVR) System Sales by Manufacturer (2016-2017)
Figure Global Interactive Voice Response (IVR) System Sales Market Share by Manufacturer in 2016
Figure Global Interactive Voice Response (IVR) System Sales Market Share by Manufacturer in 2017
Table Global Interactive Voice Response (IVR) System Revenue by Manufacturer (2016-2017)
Figure Global Interactive Voice Response (IVR) System Revenue Market Share by Manufacturer in 2016
Figure Global Interactive Voice Response (IVR) System Revenue Market Share by Manufacturer in 2017
Figure Top 3 Interactive Voice Response (IVR) System Manufacturer (Revenue) Market Share in 2017
Figure Top 6 Interactive Voice Response (IVR) System Manufacturer (Revenue) Market Share in 2017
Figure Global Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Global Interactive Voice Response (IVR) System Revenue and Growth Rate (2013-2018)
Table Global Interactive Voice Response (IVR) System Sales by Regions (2013-2018)
Table Global Interactive Voice Response (IVR) System Sales Market Share by Regions (2013-2018)
Table Global Interactive Voice Response (IVR) System Revenue by Regions (2013-2018)
Figure Global Interactive Voice Response (IVR) System Revenue Market Share by Regions in 2013
Figure Global Interactive Voice Response (IVR) System Revenue Market Share by Regions in 2017
Figure North America Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Europe Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Asia-Pacific Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure South America Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Middle East and Africa Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure North America Interactive Voice Response (IVR) System Revenue and Growth Rate (2013-2018)
Table North America Interactive Voice Response (IVR) System Sales by Countries (2013-2018)
Table North America Interactive Voice Response (IVR) System Sales Market Share by Countries (2013-2018)
Figure North America Interactive Voice Response (IVR) System Sales Market Share by Countries in 2013
Figure North America Interactive Voice Response (IVR) System Sales Market Share by Countries in 2017
Table North America Interactive Voice Response (IVR) System Revenue by Countries (2013-2018)
Table North America Interactive Voice Response (IVR) System Revenue Market Share by Countries (2013-2018)
Figure North America Interactive Voice Response (IVR) System Revenue Market Share by Countries in 2013
Figure North America Interactive Voice Response (IVR) System Revenue Market Share by Countries in 2017
Figure United States Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Canada Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Mexico Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Europe Interactive Voice Response (IVR) System Revenue and Growth Rate (2013-2018)
Table Europe Interactive Voice Response (IVR) System Sales by Countries (2013-2018)
Table Europe Interactive Voice Response (IVR) System Sales Market Share by Countries (2013-2018)
Table Europe Interactive Voice Response (IVR) System Revenue by Countries (2013-2018)
Figure Europe Interactive Voice Response (IVR) System Revenue Market Share by Countries in 2016
Figure Europe Interactive Voice Response (IVR) System Revenue Market Share by Countries in 2017
Figure Germany Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure UK Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure France Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Russia Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Italy Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Asia-Pacific Interactive Voice Response (IVR) System Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Interactive Voice Response (IVR) System Sales by Countries (2013-2018)
Table Asia-Pacific Interactive Voice Response (IVR) System Sales Market Share by Countries (2013-2018)
Figure Asia-Pacific Interactive Voice Response (IVR) System Sales Market Share by Countries 2017
Table Asia-Pacific Interactive Voice Response (IVR) System Revenue by Countries (2013-2018)
Figure Asia-Pacific Interactive Voice Response (IVR) System Revenue Market Share by Countries 2017
Figure China Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Japan Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Korea Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure India Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Southeast Asia Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure South America Interactive Voice Response (IVR) System Revenue and Growth Rate (2013-2018)
Table South America Interactive Voice Response (IVR) System Sales by Countries (2013-2018)
Table South America Interactive Voice Response (IVR) System Sales Market Share by Countries (2013-2018)
Figure South America Interactive Voice Response (IVR) System Sales Market Share by Countries in 2017
Table South America Interactive Voice Response (IVR) System Revenue by Countries (2013-2018)
Table South America Interactive Voice Response (IVR) System Revenue Market Share by Countries (2013-2018)
Figure South America Interactive Voice Response (IVR) System Revenue Market Share by Countries in 2017
Figure Brazil Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Argentina Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Colombia Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Middle East and Africa Interactive Voice Response (IVR) System Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Interactive Voice Response (IVR) System Sales by Countries (2013-2018)
Table Middle East and Africa Interactive Voice Response (IVR) System Sales Market Share by Countries (2013-2018)
Figure Middle East and Africa Interactive Voice Response (IVR) System Sales Market Share by Countries in 2017
Table Middle East and Africa Interactive Voice Response (IVR) System Revenue by Countries (2013-2018)
Table Middle East and Africa Interactive Voice Response (IVR) System Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Interactive Voice Response (IVR) System Revenue Market Share by Countries in 2013
Figure Middle East and Africa Interactive Voice Response (IVR) System Revenue Market Share by Countries in 2017
Figure Saudi Arabia Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure UAE Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Egypt Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure Nigeria Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Figure South Africa Interactive Voice Response (IVR) System Sales and Growth Rate (2013-2018)
Table Global Interactive Voice Response (IVR) System Sales by Type (2013-2018)
Table Global Interactive Voice Response (IVR) System Sales Share by Type (2013-2018)
Table Global Interactive Voice Response (IVR) System Revenue by Type (2013-2018)
Table Global Interactive Voice Response (IVR) System Revenue Share by Type (2013-2018)
Figure Global Equipment installed on the customer premises Sales Growth (2013-2018)
Figure Global Equipment installed on the customer premises Price (2013-2018)
Figure Global Equipment installed in the PSTN (public switched telephone network) Sales Growth (2013-2018)
Figure Global Equipment installed in the PSTN (public switched telephone network) Price (2013-2018)
Figure Global Application service provider (ASP) / hosted IVR Sales Growth (2013-2018)
Figure Global Application service provider (ASP) / hosted IVR Price (2013-2018)
Table Global Interactive Voice Response (IVR) System Sales by Application (2013-2018)
Table Global Interactive Voice Response (IVR) System Sales Share by Application (2013-2018)
Figure Global Surveys and polls Sales Growth (2013-2018)
Figure Global Office call routing Sales Growth (2013-2018)
Figure Global Call center forwarding Sales Growth (2013-2018)
Figure Global Simple order entry transactions Sales Growth (2013-2018)
Figure Global Selective information lookup (movie schedules, etc.) Sales Growth (2013-2018)
Figure Global Interactive Voice Response (IVR) System Sales, Revenue and Growth Rate (2018-2023)
Table Global Interactive Voice Response (IVR) System Sales Forecast by Regions (2018-2023)
Table Global Interactive Voice Response (IVR) System Market Share Forecast by Regions (2018-2023)
Figure North America Sales Interactive Voice Response (IVR) System Market Forecast (2018-2023)
Figure Europe Sales Interactive Voice Response (IVR) System Market Forecast (2018-2023)
Figure Asia-Pacific Sales Interactive Voice Response (IVR) System Market Forecast (2018-2023)
Figure South America Sales Interactive Voice Response (IVR) System Market Forecast (2018-2023)
Figure Middle East and Africa Sales Interactive Voice Response (IVR) System Market Forecast (2018-2023)
Table Global Interactive Voice Response (IVR) System Sales Forecast by Type (2018-2023)
Table Global Interactive Voice Response (IVR) System Market Share Forecast by Type (2018-2023)
Table Global Interactive Voice Response (IVR) System Sales Forecast by Application (2018-2023)
Table Global Interactive Voice Response (IVR) System Market Share Forecast by Application (2018-2023)
Table Distributors/Traders/ Dealers List
IBM
Aspect Software, Inc.
AT and T Inc.
AVAYA, Inc.
BCE, INC.
Cisco Systems Inc
Convergys Corp.
Dialogic Corporation
Enghouse Systems Limited
Syntellect Inc.
Genesys Telecommunications Laboratories Inc.
Healthcare Technology Systems (HTS)
Mitel Networks Corporation
Nuance Communications, Inc.
Philips Speech Processing
Verizon Communications, Inc.
Voxeo Corporation
West Corporation
Holly Connects
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