Global Workforce Management Software Supply, Demand and Key Producers, 2024-2030

Global Workforce Management Software Supply, Demand and Key Producers, 2024-2030

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Published Date: 20 Feb 2024

Category: Service & Software

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  • sp_icon1 sp_icon1_b Description
  • sp_icon2 sp_icon2_b Table of Contents
  • sp_icon3 sp_icon3_b Table of Figures
  • sp_icon4 sp_icon4_b Research Methodology
  • sp_icon1 sp_icon1_b Companies Mentioned
  • sp_icon1 sp_icon1_b Related Reports
  • sp_icon1 sp_icon1_b Product Tags
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Description

The global Workforce Management Software market size is expected to reach $ 4892 million by 2030, rising at a market growth of 7.6% CAGR during the forecast period (2024-2030).

Global Workforce Management Software key players include Kronos, Infor, Verint, etc. Global top three manufacturers hold a share over 45%.

North America is the largest production area, with a share about 55%, followed by Europe, and Asia, both have a share over 30 percent.

In terms of product, On-premises is the largest segment, with a share over 50%. And in terms of application, the largest application is <100 employees, followed by 100-499 employees, etc.

Workforce Management Software is a system intended to maximize the use of agent labor by projecting incoming call volumes and scheduling staff to meet needs exactly, by time of the day, day of the week, week of the month, etc. WFM systems use historical calling records, which are collected from the automatic call distribution system, to project future calling patterns and volumes for specified time frames. The core functions of WFM software include labor planning, time and attendance management, payroll management, tasking and staffing, and performance reporting.

It helps managers accurately and easily forecast staffing requirements across all customer-facing inbound, outbound, blended and back office resources. It also allows agents to manage their scheduling with tools for needs such as schedule trades and sequential shift bids.

This report studies the global Workforce Management Software demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Workforce Management Software, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2023 as the base year. This report explores demand trends and competition, as well as details the characteristics of Workforce Management Software that contribute to its increasing demand across many markets.

Highlights and key features of the study
Global Workforce Management Software total market, 2019-2030, (USD Million)
Global Workforce Management Software total market by region & country, CAGR, 2019-2030, (USD Million)
U.S. VS China: Workforce Management Software total market, key domestic companies and share, (USD Million)
Global Workforce Management Software revenue by player and market share 2019-2024, (USD Million)
Global Workforce Management Software total market by Type, CAGR, 2019-2030, (USD Million)
Global Workforce Management Software total market by Application, CAGR, 2019-2030, (USD Million).

This reports profiles major players in the global Workforce Management Software market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Kronos, Infor, Verint, NICE Systems, Aspect, Workforce Software, Clicksoftware, Calabrio and ATOSS, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Workforce Management Software market.

Detailed Segmentation:
Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2019-2030 by year with 2023 as the base year, 2024 as the estimate year, and 2025-2030 as the forecast year.

Global Workforce Management Software Market, By Region:
United States
China
Europe
Japan
South Korea
ASEAN
India
Rest of World

Global Workforce Management Software Market, Segmentation by Type
On-Premises
Saas Cloud-Based

Global Workforce Management Software Market, Segmentation by Application
Less Than 100 Employees
100-499 Employees
500-999 Employees
1,000-4,999 Employees
More Than 5000 Employees

Companies Profiled:
Kronos
Infor
Verint
NICE Systems
Aspect
Workforce Software
Clicksoftware
Calabrio
ATOSS
Genesys
Monet Software
InVision AG
Teleopti

Key Questions Answered
1. How big is the global Workforce Management Software market?
2. What is the demand of the global Workforce Management Software market?
3. What is the year over year growth of the global Workforce Management Software market?
4. What is the total value of the global Workforce Management Software market?
5. Who are the major players in the global Workforce Management Software market?
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Table of Contents

1 Supply Summary
1.1 Workforce Management Software Introduction
1.2 World Workforce Management Software Market Size & Forecast (2019 & 2023 & 2030)
1.3 World Workforce Management Software Total Market by Region (by Headquarter Location)
1.3.1 World Workforce Management Software Market Size by Region (2019-2030), (by Headquarter Location)
1.3.2 United States Workforce Management Software Market Size (2019-2030)
1.3.3 China Workforce Management Software Market Size (2019-2030)
1.3.4 Europe Workforce Management Software Market Size (2019-2030)
1.3.5 Japan Workforce Management Software Market Size (2019-2030)
1.3.6 South Korea Workforce Management Software Market Size (2019-2030)
1.3.7 ASEAN Workforce Management Software Market Size (2019-2030)
1.3.8 India Workforce Management Software Market Size (2019-2030)
1.4 Market Drivers, Restraints and Trends
1.4.1 Workforce Management Software Market Drivers
1.4.2 Factors Affecting Demand
1.4.3 Workforce Management Software Major Market Trends

2 Demand Summary
2.1 World Workforce Management Software Consumption Value (2019-2030)
2.2 World Workforce Management Software Consumption Value by Region
2.2.1 World Workforce Management Software Consumption Value by Region (2019-2024)
2.2.2 World Workforce Management Software Consumption Value Forecast by Region (2025-2030)
2.3 United States Workforce Management Software Consumption Value (2019-2030)
2.4 China Workforce Management Software Consumption Value (2019-2030)
2.5 Europe Workforce Management Software Consumption Value (2019-2030)
2.6 Japan Workforce Management Software Consumption Value (2019-2030)
2.7 South Korea Workforce Management Software Consumption Value (2019-2030)
2.8 ASEAN Workforce Management Software Consumption Value (2019-2030)
2.9 India Workforce Management Software Consumption Value (2019-2030)

3 World Workforce Management Software Companies Competitive Analysis
3.1 World Workforce Management Software Revenue by Player (2019-2024)
3.2 Industry Rank and Concentration Rate (CR)
3.2.1 Global Workforce Management Software Industry Rank of Major Players
3.2.2 Global Concentration Ratios (CR4) for Workforce Management Software in 2023
3.2.3 Global Concentration Ratios (CR8) for Workforce Management Software in 2023
3.3 Workforce Management Software Company Evaluation Quadrant
3.4 Workforce Management Software Market: Overall Company Footprint Analysis
3.4.1 Workforce Management Software Market: Region Footprint
3.4.2 Workforce Management Software Market: Company Product Type Footprint
3.4.3 Workforce Management Software Market: Company Product Application Footprint
3.5 Competitive Environment
3.5.1 Historical Structure of the Industry
3.5.2 Barriers of Market Entry
3.5.3 Factors of Competition
3.6 Mergers, Acquisitions Activity

4 United States VS China VS Rest of the World (by Headquarter Location)
4.1 United States VS China: Workforce Management Software Revenue Comparison (by Headquarter Location)
4.1.1 United States VS China: Workforce Management Software Market Size Comparison (2019 & 2023 & 2030) (by Headquarter Location)
4.1.2 United States VS China: Workforce Management Software Revenue Market Share Comparison (2019 & 2023 & 2030)
4.2 United States Based Companies VS China Based Companies: Workforce Management Software Consumption Value Comparison
4.2.1 United States VS China: Workforce Management Software Consumption Value Comparison (2019 & 2023 & 2030)
4.2.2 United States VS China: Workforce Management Software Consumption Value Market Share Comparison (2019 & 2023 & 2030)
4.3 United States Based Workforce Management Software Companies and Market Share, 2019-2024
4.3.1 United States Based Workforce Management Software Companies, Headquarters (States, Country)
4.3.2 United States Based Companies Workforce Management Software Revenue, (2019-2024)
4.4 China Based Companies Workforce Management Software Revenue and Market Share, 2019-2024
4.4.1 China Based Workforce Management Software Companies, Company Headquarters (Province, Country)
4.4.2 China Based Companies Workforce Management Software Revenue, (2019-2024)
4.5 Rest of World Based Workforce Management Software Companies and Market Share, 2019-2024
4.5.1 Rest of World Based Workforce Management Software Companies, Headquarters (States, Country)
4.5.2 Rest of World Based Companies Workforce Management Software Revenue, (2019-2024)

5 Market Analysis by Type
5.1 World Workforce Management Software Market Size Overview by Type: 2019 VS 2023 VS 2030
5.2 Segment Introduction by Type
5.2.1 On-Premises
5.2.2 Saas Cloud-Based
5.3 Market Segment by Type
5.3.1 World Workforce Management Software Market Size by Type (2019-2024)
5.3.2 World Workforce Management Software Market Size by Type (2025-2030)
5.3.3 World Workforce Management Software Market Size Market Share by Type (2019-2030)

6 Market Analysis by Application
6.1 World Workforce Management Software Market Size Overview by Application: 2019 VS 2023 VS 2030
6.2 Segment Introduction by Application
6.2.1 Less Than 100 Employees
6.2.2 100-499 Employees
6.2.3 500-999 Employees
6.2.4 1,000-4,999 Employees
6.2.5 1,000-4,999 Employees
6.3 Market Segment by Application
6.3.1 World Workforce Management Software Market Size by Application (2019-2024)
6.3.2 World Workforce Management Software Market Size by Application (2025-2030)
6.3.3 World Workforce Management Software Market Size by Application (2019-2030)

7 Company Profiles
7.1 Kronos
7.1.1 Kronos Details
7.1.2 Kronos Major Business
7.1.3 Kronos Workforce Management Software Product and Services
7.1.4 Kronos Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.1.5 Kronos Recent Developments/Updates
7.1.6 Kronos Competitive Strengths & Weaknesses
7.2 Infor
7.2.1 Infor Details
7.2.2 Infor Major Business
7.2.3 Infor Workforce Management Software Product and Services
7.2.4 Infor Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.2.5 Infor Recent Developments/Updates
7.2.6 Infor Competitive Strengths & Weaknesses
7.3 Verint
7.3.1 Verint Details
7.3.2 Verint Major Business
7.3.3 Verint Workforce Management Software Product and Services
7.3.4 Verint Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.3.5 Verint Recent Developments/Updates
7.3.6 Verint Competitive Strengths & Weaknesses
7.4 NICE Systems
7.4.1 NICE Systems Details
7.4.2 NICE Systems Major Business
7.4.3 NICE Systems Workforce Management Software Product and Services
7.4.4 NICE Systems Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.4.5 NICE Systems Recent Developments/Updates
7.4.6 NICE Systems Competitive Strengths & Weaknesses
7.5 Aspect
7.5.1 Aspect Details
7.5.2 Aspect Major Business
7.5.3 Aspect Workforce Management Software Product and Services
7.5.4 Aspect Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.5.5 Aspect Recent Developments/Updates
7.5.6 Aspect Competitive Strengths & Weaknesses
7.6 Workforce Software
7.6.1 Workforce Software Details
7.6.2 Workforce Software Major Business
7.6.3 Workforce Software Workforce Management Software Product and Services
7.6.4 Workforce Software Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.6.5 Workforce Software Recent Developments/Updates
7.6.6 Workforce Software Competitive Strengths & Weaknesses
7.7 Clicksoftware
7.7.1 Clicksoftware Details
7.7.2 Clicksoftware Major Business
7.7.3 Clicksoftware Workforce Management Software Product and Services
7.7.4 Clicksoftware Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.7.5 Clicksoftware Recent Developments/Updates
7.7.6 Clicksoftware Competitive Strengths & Weaknesses
7.8 Calabrio
7.8.1 Calabrio Details
7.8.2 Calabrio Major Business
7.8.3 Calabrio Workforce Management Software Product and Services
7.8.4 Calabrio Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.8.5 Calabrio Recent Developments/Updates
7.8.6 Calabrio Competitive Strengths & Weaknesses
7.9 ATOSS
7.9.1 ATOSS Details
7.9.2 ATOSS Major Business
7.9.3 ATOSS Workforce Management Software Product and Services
7.9.4 ATOSS Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.9.5 ATOSS Recent Developments/Updates
7.9.6 ATOSS Competitive Strengths & Weaknesses
7.10 Genesys
7.10.1 Genesys Details
7.10.2 Genesys Major Business
7.10.3 Genesys Workforce Management Software Product and Services
7.10.4 Genesys Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.10.5 Genesys Recent Developments/Updates
7.10.6 Genesys Competitive Strengths & Weaknesses
7.11 Monet Software
7.11.1 Monet Software Details
7.11.2 Monet Software Major Business
7.11.3 Monet Software Workforce Management Software Product and Services
7.11.4 Monet Software Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.11.5 Monet Software Recent Developments/Updates
7.11.6 Monet Software Competitive Strengths & Weaknesses
7.12 InVision AG
7.12.1 InVision AG Details
7.12.2 InVision AG Major Business
7.12.3 InVision AG Workforce Management Software Product and Services
7.12.4 InVision AG Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.12.5 InVision AG Recent Developments/Updates
7.12.6 InVision AG Competitive Strengths & Weaknesses
7.13 Teleopti
7.13.1 Teleopti Details
7.13.2 Teleopti Major Business
7.13.3 Teleopti Workforce Management Software Product and Services
7.13.4 Teleopti Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.13.5 Teleopti Recent Developments/Updates
7.13.6 Teleopti Competitive Strengths & Weaknesses

8 Industry Chain Analysis
8.1 Workforce Management Software Industry Chain
8.2 Workforce Management Software Upstream Analysis
8.3 Workforce Management Software Midstream Analysis
8.4 Workforce Management Software Downstream Analysis

9 Research Findings and Conclusion

10 Appendix
10.1 Methodology
10.2 Research Process and Data Source
10.3 Disclaimer
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Table of Figures

List of Tables
Table 1. World Workforce Management Software Revenue by Region (2019, 2023 and 2030) & (USD Million), (by Headquarter Location)
Table 2. World Workforce Management Software Revenue by Region (2019-2024) & (USD Million), (by Headquarter Location)
Table 3. World Workforce Management Software Revenue by Region (2025-2030) & (USD Million), (by Headquarter Location)
Table 4. World Workforce Management Software Revenue Market Share by Region (2019-2024), (by Headquarter Location)
Table 5. World Workforce Management Software Revenue Market Share by Region (2025-2030), (by Headquarter Location)
Table 6. Major Market Trends
Table 7. World Workforce Management Software Consumption Value Growth Rate Forecast by Region (2019 & 2023 & 2030) & (USD Million)
Table 8. World Workforce Management Software Consumption Value by Region (2019-2024) & (USD Million)
Table 9. World Workforce Management Software Consumption Value Forecast by Region (2025-2030) & (USD Million)
Table 10. World Workforce Management Software Revenue by Player (2019-2024) & (USD Million)
Table 11. Revenue Market Share of Key Workforce Management Software Players in 2023
Table 12. World Workforce Management Software Industry Rank of Major Player, Based on Revenue in 2023
Table 13. Global Workforce Management Software Company Evaluation Quadrant
Table 14. Head Office of Key Workforce Management Software Player
Table 15. Workforce Management Software Market: Company Product Type Footprint
Table 16. Workforce Management Software Market: Company Product Application Footprint
Table 17. Workforce Management Software Mergers & Acquisitions Activity
Table 18. United States VS China Workforce Management Software Market Size Comparison, (2019 & 2023 & 2030) & (USD Million)
Table 19. United States VS China Workforce Management Software Consumption Value Comparison, (2019 & 2023 & 2030) & (USD Million)
Table 20. United States Based Workforce Management Software Companies, Headquarters (States, Country)
Table 21. United States Based Companies Workforce Management Software Revenue, (2019-2024) & (USD Million)
Table 22. United States Based Companies Workforce Management Software Revenue Market Share (2019-2024)
Table 23. China Based Workforce Management Software Companies, Headquarters (Province, Country)
Table 24. China Based Companies Workforce Management Software Revenue, (2019-2024) & (USD Million)
Table 25. China Based Companies Workforce Management Software Revenue Market Share (2019-2024)
Table 26. Rest of World Based Workforce Management Software Companies, Headquarters (States, Country)
Table 27. Rest of World Based Companies Workforce Management Software Revenue, (2019-2024) & (USD Million)
Table 28. Rest of World Based Companies Workforce Management Software Revenue Market Share (2019-2024)
Table 29. World Workforce Management Software Market Size by Type, (USD Million), 2019 & 2023 & 2030
Table 30. World Workforce Management Software Market Size by Type (2019-2024) & (USD Million)
Table 31. World Workforce Management Software Market Size by Type (2025-2030) & (USD Million)
Table 32. World Workforce Management Software Market Size by Application, (USD Million), 2019 & 2023 & 2030
Table 33. World Workforce Management Software Market Size by Application (2019-2024) & (USD Million)
Table 34. World Workforce Management Software Market Size by Application (2025-2030) & (USD Million)
Table 35. Kronos Basic Information, Area Served and Competitors
Table 36. Kronos Major Business
Table 37. Kronos Workforce Management Software Product and Services
Table 38. Kronos Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 39. Kronos Recent Developments/Updates
Table 40. Kronos Competitive Strengths & Weaknesses
Table 41. Infor Basic Information, Area Served and Competitors
Table 42. Infor Major Business
Table 43. Infor Workforce Management Software Product and Services
Table 44. Infor Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 45. Infor Recent Developments/Updates
Table 46. Infor Competitive Strengths & Weaknesses
Table 47. Verint Basic Information, Area Served and Competitors
Table 48. Verint Major Business
Table 49. Verint Workforce Management Software Product and Services
Table 50. Verint Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 51. Verint Recent Developments/Updates
Table 52. Verint Competitive Strengths & Weaknesses
Table 53. NICE Systems Basic Information, Area Served and Competitors
Table 54. NICE Systems Major Business
Table 55. NICE Systems Workforce Management Software Product and Services
Table 56. NICE Systems Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 57. NICE Systems Recent Developments/Updates
Table 58. NICE Systems Competitive Strengths & Weaknesses
Table 59. Aspect Basic Information, Area Served and Competitors
Table 60. Aspect Major Business
Table 61. Aspect Workforce Management Software Product and Services
Table 62. Aspect Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 63. Aspect Recent Developments/Updates
Table 64. Aspect Competitive Strengths & Weaknesses
Table 65. Workforce Software Basic Information, Area Served and Competitors
Table 66. Workforce Software Major Business
Table 67. Workforce Software Workforce Management Software Product and Services
Table 68. Workforce Software Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 69. Workforce Software Recent Developments/Updates
Table 70. Workforce Software Competitive Strengths & Weaknesses
Table 71. Clicksoftware Basic Information, Area Served and Competitors
Table 72. Clicksoftware Major Business
Table 73. Clicksoftware Workforce Management Software Product and Services
Table 74. Clicksoftware Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 75. Clicksoftware Recent Developments/Updates
Table 76. Clicksoftware Competitive Strengths & Weaknesses
Table 77. Calabrio Basic Information, Area Served and Competitors
Table 78. Calabrio Major Business
Table 79. Calabrio Workforce Management Software Product and Services
Table 80. Calabrio Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 81. Calabrio Recent Developments/Updates
Table 82. Calabrio Competitive Strengths & Weaknesses
Table 83. ATOSS Basic Information, Area Served and Competitors
Table 84. ATOSS Major Business
Table 85. ATOSS Workforce Management Software Product and Services
Table 86. ATOSS Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 87. ATOSS Recent Developments/Updates
Table 88. ATOSS Competitive Strengths & Weaknesses
Table 89. Genesys Basic Information, Area Served and Competitors
Table 90. Genesys Major Business
Table 91. Genesys Workforce Management Software Product and Services
Table 92. Genesys Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 93. Genesys Recent Developments/Updates
Table 94. Genesys Competitive Strengths & Weaknesses
Table 95. Monet Software Basic Information, Area Served and Competitors
Table 96. Monet Software Major Business
Table 97. Monet Software Workforce Management Software Product and Services
Table 98. Monet Software Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 99. Monet Software Recent Developments/Updates
Table 100. Monet Software Competitive Strengths & Weaknesses
Table 101. InVision AG Basic Information, Area Served and Competitors
Table 102. InVision AG Major Business
Table 103. InVision AG Workforce Management Software Product and Services
Table 104. InVision AG Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 105. InVision AG Recent Developments/Updates
Table 106. Teleopti Basic Information, Area Served and Competitors
Table 107. Teleopti Major Business
Table 108. Teleopti Workforce Management Software Product and Services
Table 109. Teleopti Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 110. Global Key Players of Workforce Management Software Upstream (Raw Materials)
Table 111. Workforce Management Software Typical Customers
List of Figure
Figure 1. Workforce Management Software Picture
Figure 2. World Workforce Management Software Total Market Size: 2019 & 2023 & 2030, (USD Million)
Figure 3. World Workforce Management Software Total Market Size (2019-2030) & (USD Million)
Figure 4. World Workforce Management Software Revenue Market Share by Region (2019, 2023 and 2030) & (USD Million) , (by Headquarter Location)
Figure 5. World Workforce Management Software Revenue Market Share by Region (2019-2030), (by Headquarter Location)
Figure 6. United States Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 7. China Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 8. Europe Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 9. Japan Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 10. South Korea Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 11. ASEAN Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 12. India Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 13. Workforce Management Software Market Drivers
Figure 14. Factors Affecting Demand
Figure 15. World Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 16. World Workforce Management Software Consumption Value Market Share by Region (2019-2030)
Figure 17. United States Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 18. China Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 19. Europe Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 20. Japan Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 21. South Korea Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 22. ASEAN Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 23. India Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 24. Producer Shipments of Workforce Management Software by Player Revenue ($MM) and Market Share (%): 2023
Figure 25. Global Four-firm Concentration Ratios (CR4) for Workforce Management Software Markets in 2023
Figure 26. Global Four-firm Concentration Ratios (CR8) for Workforce Management Software Markets in 2023
Figure 27. United States VS China: Workforce Management Software Revenue Market Share Comparison (2019 & 2023 & 2030)
Figure 28. United States VS China: Workforce Management Software Consumption Value Market Share Comparison (2019 & 2023 & 2030)
Figure 29. World Workforce Management Software Market Size by Type, (USD Million), 2019 & 2023 & 2030
Figure 30. World Workforce Management Software Market Size Market Share by Type in 2023
Figure 31. On-Premises
Figure 32. Saas Cloud-Based
Figure 33. World Workforce Management Software Market Size Market Share by Type (2019-2030)
Figure 34. World Workforce Management Software Market Size by Application, (USD Million), 2019 & 2023 & 2030
Figure 35. World Workforce Management Software Market Size Market Share by Application in 2023
Figure 36. Less Than 100 Employees
Figure 37. 100-499 Employees
Figure 38. 500-999 Employees
Figure 39. 1,000-4,999 Employees
Figure 40. More Than 5000 Employees
Figure 41. Workforce Management Software Industrial Chain
Figure 42. Methodology
Figure 43. Research Process and Data Source
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Research Methodology

Client Requirements

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Review and analyze client requirements

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Discussion of all the project requirements and queries

Flexibility Check

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Project Feasibility Analysis

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Finalizing tentative research programme

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Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

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Determination of key drivers, restraints, challenge, and opportunity

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Identifies market needs and trends

Market Size Estimation & Forecast

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Estimation of historical data based on secondary and primary data

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Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

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Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

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Consideration of geography, region-specific product/service demand for region segments

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Consideration of product utilization rates, product demand outlook for segments by application or end-user.

tuBiao1

Data Source

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Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

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Primary Source
Research discussion with manufacturers, distributors, suppliers, end user, industry experts to verify insights.

Validation and
triangulation of
secondary and primary source.

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Collection of data

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Cumulating and collating the essential qualitative and quantitative data

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Generation of report in client requested format by research analysts

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Reviews by expert analysts

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Final quality check

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Clarifying queries

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Receiving feedback

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Ensuring satisfaction

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    01 Identification of data

    This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.

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    liuCheng01

    02 Evaluation of Market Dynamic

    This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.

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    liuCheng01

    03 Collection of Data

    This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.

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    liuCheng01

    04 Collaboration of Data

    This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.

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    05 Verification and Analysis

    This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

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Companies Mentioned

Kronos
Infor
Verint
NICE Systems
Aspect
Workforce Software
Clicksoftware
Calabrio
ATOSS
Genesys
Monet Software
InVision AG
Teleopti
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Global Workforce Management Software Supply, Demand and Key Producers, 2024-2030

Global Workforce Management Software Supply, Demand and Key Producers, 2024-2030

Page: 125

Published Date: 20 Feb 2024

Category: Service & Software

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Description

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Description

The global Workforce Management Software market size is expected to reach $ 4892 million by 2030, rising at a market growth of 7.6% CAGR during the forecast period (2024-2030).

Global Workforce Management Software key players include Kronos, Infor, Verint, etc. Global top three manufacturers hold a share over 45%.

North America is the largest production area, with a share about 55%, followed by Europe, and Asia, both have a share over 30 percent.

In terms of product, On-premises is the largest segment, with a share over 50%. And in terms of application, the largest application is <100 employees, followed by 100-499 employees, etc.

Workforce Management Software is a system intended to maximize the use of agent labor by projecting incoming call volumes and scheduling staff to meet needs exactly, by time of the day, day of the week, week of the month, etc. WFM systems use historical calling records, which are collected from the automatic call distribution system, to project future calling patterns and volumes for specified time frames. The core functions of WFM software include labor planning, time and attendance management, payroll management, tasking and staffing, and performance reporting.

It helps managers accurately and easily forecast staffing requirements across all customer-facing inbound, outbound, blended and back office resources. It also allows agents to manage their scheduling with tools for needs such as schedule trades and sequential shift bids.

This report studies the global Workforce Management Software demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Workforce Management Software, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2023 as the base year. This report explores demand trends and competition, as well as details the characteristics of Workforce Management Software that contribute to its increasing demand across many markets.

Highlights and key features of the study
Global Workforce Management Software total market, 2019-2030, (USD Million)
Global Workforce Management Software total market by region & country, CAGR, 2019-2030, (USD Million)
U.S. VS China: Workforce Management Software total market, key domestic companies and share, (USD Million)
Global Workforce Management Software revenue by player and market share 2019-2024, (USD Million)
Global Workforce Management Software total market by Type, CAGR, 2019-2030, (USD Million)
Global Workforce Management Software total market by Application, CAGR, 2019-2030, (USD Million).

This reports profiles major players in the global Workforce Management Software market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Kronos, Infor, Verint, NICE Systems, Aspect, Workforce Software, Clicksoftware, Calabrio and ATOSS, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Workforce Management Software market.

Detailed Segmentation:
Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2019-2030 by year with 2023 as the base year, 2024 as the estimate year, and 2025-2030 as the forecast year.

Global Workforce Management Software Market, By Region:
United States
China
Europe
Japan
South Korea
ASEAN
India
Rest of World

Global Workforce Management Software Market, Segmentation by Type
On-Premises
Saas Cloud-Based

Global Workforce Management Software Market, Segmentation by Application
Less Than 100 Employees
100-499 Employees
500-999 Employees
1,000-4,999 Employees
More Than 5000 Employees

Companies Profiled:
Kronos
Infor
Verint
NICE Systems
Aspect
Workforce Software
Clicksoftware
Calabrio
ATOSS
Genesys
Monet Software
InVision AG
Teleopti

Key Questions Answered
1. How big is the global Workforce Management Software market?
2. What is the demand of the global Workforce Management Software market?
3. What is the year over year growth of the global Workforce Management Software market?
4. What is the total value of the global Workforce Management Software market?
5. Who are the major players in the global Workforce Management Software market?
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Table of Contents

1 Supply Summary
1.1 Workforce Management Software Introduction
1.2 World Workforce Management Software Market Size & Forecast (2019 & 2023 & 2030)
1.3 World Workforce Management Software Total Market by Region (by Headquarter Location)
1.3.1 World Workforce Management Software Market Size by Region (2019-2030), (by Headquarter Location)
1.3.2 United States Workforce Management Software Market Size (2019-2030)
1.3.3 China Workforce Management Software Market Size (2019-2030)
1.3.4 Europe Workforce Management Software Market Size (2019-2030)
1.3.5 Japan Workforce Management Software Market Size (2019-2030)
1.3.6 South Korea Workforce Management Software Market Size (2019-2030)
1.3.7 ASEAN Workforce Management Software Market Size (2019-2030)
1.3.8 India Workforce Management Software Market Size (2019-2030)
1.4 Market Drivers, Restraints and Trends
1.4.1 Workforce Management Software Market Drivers
1.4.2 Factors Affecting Demand
1.4.3 Workforce Management Software Major Market Trends

2 Demand Summary
2.1 World Workforce Management Software Consumption Value (2019-2030)
2.2 World Workforce Management Software Consumption Value by Region
2.2.1 World Workforce Management Software Consumption Value by Region (2019-2024)
2.2.2 World Workforce Management Software Consumption Value Forecast by Region (2025-2030)
2.3 United States Workforce Management Software Consumption Value (2019-2030)
2.4 China Workforce Management Software Consumption Value (2019-2030)
2.5 Europe Workforce Management Software Consumption Value (2019-2030)
2.6 Japan Workforce Management Software Consumption Value (2019-2030)
2.7 South Korea Workforce Management Software Consumption Value (2019-2030)
2.8 ASEAN Workforce Management Software Consumption Value (2019-2030)
2.9 India Workforce Management Software Consumption Value (2019-2030)

3 World Workforce Management Software Companies Competitive Analysis
3.1 World Workforce Management Software Revenue by Player (2019-2024)
3.2 Industry Rank and Concentration Rate (CR)
3.2.1 Global Workforce Management Software Industry Rank of Major Players
3.2.2 Global Concentration Ratios (CR4) for Workforce Management Software in 2023
3.2.3 Global Concentration Ratios (CR8) for Workforce Management Software in 2023
3.3 Workforce Management Software Company Evaluation Quadrant
3.4 Workforce Management Software Market: Overall Company Footprint Analysis
3.4.1 Workforce Management Software Market: Region Footprint
3.4.2 Workforce Management Software Market: Company Product Type Footprint
3.4.3 Workforce Management Software Market: Company Product Application Footprint
3.5 Competitive Environment
3.5.1 Historical Structure of the Industry
3.5.2 Barriers of Market Entry
3.5.3 Factors of Competition
3.6 Mergers, Acquisitions Activity

4 United States VS China VS Rest of the World (by Headquarter Location)
4.1 United States VS China: Workforce Management Software Revenue Comparison (by Headquarter Location)
4.1.1 United States VS China: Workforce Management Software Market Size Comparison (2019 & 2023 & 2030) (by Headquarter Location)
4.1.2 United States VS China: Workforce Management Software Revenue Market Share Comparison (2019 & 2023 & 2030)
4.2 United States Based Companies VS China Based Companies: Workforce Management Software Consumption Value Comparison
4.2.1 United States VS China: Workforce Management Software Consumption Value Comparison (2019 & 2023 & 2030)
4.2.2 United States VS China: Workforce Management Software Consumption Value Market Share Comparison (2019 & 2023 & 2030)
4.3 United States Based Workforce Management Software Companies and Market Share, 2019-2024
4.3.1 United States Based Workforce Management Software Companies, Headquarters (States, Country)
4.3.2 United States Based Companies Workforce Management Software Revenue, (2019-2024)
4.4 China Based Companies Workforce Management Software Revenue and Market Share, 2019-2024
4.4.1 China Based Workforce Management Software Companies, Company Headquarters (Province, Country)
4.4.2 China Based Companies Workforce Management Software Revenue, (2019-2024)
4.5 Rest of World Based Workforce Management Software Companies and Market Share, 2019-2024
4.5.1 Rest of World Based Workforce Management Software Companies, Headquarters (States, Country)
4.5.2 Rest of World Based Companies Workforce Management Software Revenue, (2019-2024)

5 Market Analysis by Type
5.1 World Workforce Management Software Market Size Overview by Type: 2019 VS 2023 VS 2030
5.2 Segment Introduction by Type
5.2.1 On-Premises
5.2.2 Saas Cloud-Based
5.3 Market Segment by Type
5.3.1 World Workforce Management Software Market Size by Type (2019-2024)
5.3.2 World Workforce Management Software Market Size by Type (2025-2030)
5.3.3 World Workforce Management Software Market Size Market Share by Type (2019-2030)

6 Market Analysis by Application
6.1 World Workforce Management Software Market Size Overview by Application: 2019 VS 2023 VS 2030
6.2 Segment Introduction by Application
6.2.1 Less Than 100 Employees
6.2.2 100-499 Employees
6.2.3 500-999 Employees
6.2.4 1,000-4,999 Employees
6.2.5 1,000-4,999 Employees
6.3 Market Segment by Application
6.3.1 World Workforce Management Software Market Size by Application (2019-2024)
6.3.2 World Workforce Management Software Market Size by Application (2025-2030)
6.3.3 World Workforce Management Software Market Size by Application (2019-2030)

7 Company Profiles
7.1 Kronos
7.1.1 Kronos Details
7.1.2 Kronos Major Business
7.1.3 Kronos Workforce Management Software Product and Services
7.1.4 Kronos Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.1.5 Kronos Recent Developments/Updates
7.1.6 Kronos Competitive Strengths & Weaknesses
7.2 Infor
7.2.1 Infor Details
7.2.2 Infor Major Business
7.2.3 Infor Workforce Management Software Product and Services
7.2.4 Infor Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.2.5 Infor Recent Developments/Updates
7.2.6 Infor Competitive Strengths & Weaknesses
7.3 Verint
7.3.1 Verint Details
7.3.2 Verint Major Business
7.3.3 Verint Workforce Management Software Product and Services
7.3.4 Verint Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.3.5 Verint Recent Developments/Updates
7.3.6 Verint Competitive Strengths & Weaknesses
7.4 NICE Systems
7.4.1 NICE Systems Details
7.4.2 NICE Systems Major Business
7.4.3 NICE Systems Workforce Management Software Product and Services
7.4.4 NICE Systems Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.4.5 NICE Systems Recent Developments/Updates
7.4.6 NICE Systems Competitive Strengths & Weaknesses
7.5 Aspect
7.5.1 Aspect Details
7.5.2 Aspect Major Business
7.5.3 Aspect Workforce Management Software Product and Services
7.5.4 Aspect Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.5.5 Aspect Recent Developments/Updates
7.5.6 Aspect Competitive Strengths & Weaknesses
7.6 Workforce Software
7.6.1 Workforce Software Details
7.6.2 Workforce Software Major Business
7.6.3 Workforce Software Workforce Management Software Product and Services
7.6.4 Workforce Software Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.6.5 Workforce Software Recent Developments/Updates
7.6.6 Workforce Software Competitive Strengths & Weaknesses
7.7 Clicksoftware
7.7.1 Clicksoftware Details
7.7.2 Clicksoftware Major Business
7.7.3 Clicksoftware Workforce Management Software Product and Services
7.7.4 Clicksoftware Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.7.5 Clicksoftware Recent Developments/Updates
7.7.6 Clicksoftware Competitive Strengths & Weaknesses
7.8 Calabrio
7.8.1 Calabrio Details
7.8.2 Calabrio Major Business
7.8.3 Calabrio Workforce Management Software Product and Services
7.8.4 Calabrio Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.8.5 Calabrio Recent Developments/Updates
7.8.6 Calabrio Competitive Strengths & Weaknesses
7.9 ATOSS
7.9.1 ATOSS Details
7.9.2 ATOSS Major Business
7.9.3 ATOSS Workforce Management Software Product and Services
7.9.4 ATOSS Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.9.5 ATOSS Recent Developments/Updates
7.9.6 ATOSS Competitive Strengths & Weaknesses
7.10 Genesys
7.10.1 Genesys Details
7.10.2 Genesys Major Business
7.10.3 Genesys Workforce Management Software Product and Services
7.10.4 Genesys Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.10.5 Genesys Recent Developments/Updates
7.10.6 Genesys Competitive Strengths & Weaknesses
7.11 Monet Software
7.11.1 Monet Software Details
7.11.2 Monet Software Major Business
7.11.3 Monet Software Workforce Management Software Product and Services
7.11.4 Monet Software Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.11.5 Monet Software Recent Developments/Updates
7.11.6 Monet Software Competitive Strengths & Weaknesses
7.12 InVision AG
7.12.1 InVision AG Details
7.12.2 InVision AG Major Business
7.12.3 InVision AG Workforce Management Software Product and Services
7.12.4 InVision AG Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.12.5 InVision AG Recent Developments/Updates
7.12.6 InVision AG Competitive Strengths & Weaknesses
7.13 Teleopti
7.13.1 Teleopti Details
7.13.2 Teleopti Major Business
7.13.3 Teleopti Workforce Management Software Product and Services
7.13.4 Teleopti Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024)
7.13.5 Teleopti Recent Developments/Updates
7.13.6 Teleopti Competitive Strengths & Weaknesses

8 Industry Chain Analysis
8.1 Workforce Management Software Industry Chain
8.2 Workforce Management Software Upstream Analysis
8.3 Workforce Management Software Midstream Analysis
8.4 Workforce Management Software Downstream Analysis

9 Research Findings and Conclusion

10 Appendix
10.1 Methodology
10.2 Research Process and Data Source
10.3 Disclaimer
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Table of Figures

List of Tables
Table 1. World Workforce Management Software Revenue by Region (2019, 2023 and 2030) & (USD Million), (by Headquarter Location)
Table 2. World Workforce Management Software Revenue by Region (2019-2024) & (USD Million), (by Headquarter Location)
Table 3. World Workforce Management Software Revenue by Region (2025-2030) & (USD Million), (by Headquarter Location)
Table 4. World Workforce Management Software Revenue Market Share by Region (2019-2024), (by Headquarter Location)
Table 5. World Workforce Management Software Revenue Market Share by Region (2025-2030), (by Headquarter Location)
Table 6. Major Market Trends
Table 7. World Workforce Management Software Consumption Value Growth Rate Forecast by Region (2019 & 2023 & 2030) & (USD Million)
Table 8. World Workforce Management Software Consumption Value by Region (2019-2024) & (USD Million)
Table 9. World Workforce Management Software Consumption Value Forecast by Region (2025-2030) & (USD Million)
Table 10. World Workforce Management Software Revenue by Player (2019-2024) & (USD Million)
Table 11. Revenue Market Share of Key Workforce Management Software Players in 2023
Table 12. World Workforce Management Software Industry Rank of Major Player, Based on Revenue in 2023
Table 13. Global Workforce Management Software Company Evaluation Quadrant
Table 14. Head Office of Key Workforce Management Software Player
Table 15. Workforce Management Software Market: Company Product Type Footprint
Table 16. Workforce Management Software Market: Company Product Application Footprint
Table 17. Workforce Management Software Mergers & Acquisitions Activity
Table 18. United States VS China Workforce Management Software Market Size Comparison, (2019 & 2023 & 2030) & (USD Million)
Table 19. United States VS China Workforce Management Software Consumption Value Comparison, (2019 & 2023 & 2030) & (USD Million)
Table 20. United States Based Workforce Management Software Companies, Headquarters (States, Country)
Table 21. United States Based Companies Workforce Management Software Revenue, (2019-2024) & (USD Million)
Table 22. United States Based Companies Workforce Management Software Revenue Market Share (2019-2024)
Table 23. China Based Workforce Management Software Companies, Headquarters (Province, Country)
Table 24. China Based Companies Workforce Management Software Revenue, (2019-2024) & (USD Million)
Table 25. China Based Companies Workforce Management Software Revenue Market Share (2019-2024)
Table 26. Rest of World Based Workforce Management Software Companies, Headquarters (States, Country)
Table 27. Rest of World Based Companies Workforce Management Software Revenue, (2019-2024) & (USD Million)
Table 28. Rest of World Based Companies Workforce Management Software Revenue Market Share (2019-2024)
Table 29. World Workforce Management Software Market Size by Type, (USD Million), 2019 & 2023 & 2030
Table 30. World Workforce Management Software Market Size by Type (2019-2024) & (USD Million)
Table 31. World Workforce Management Software Market Size by Type (2025-2030) & (USD Million)
Table 32. World Workforce Management Software Market Size by Application, (USD Million), 2019 & 2023 & 2030
Table 33. World Workforce Management Software Market Size by Application (2019-2024) & (USD Million)
Table 34. World Workforce Management Software Market Size by Application (2025-2030) & (USD Million)
Table 35. Kronos Basic Information, Area Served and Competitors
Table 36. Kronos Major Business
Table 37. Kronos Workforce Management Software Product and Services
Table 38. Kronos Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 39. Kronos Recent Developments/Updates
Table 40. Kronos Competitive Strengths & Weaknesses
Table 41. Infor Basic Information, Area Served and Competitors
Table 42. Infor Major Business
Table 43. Infor Workforce Management Software Product and Services
Table 44. Infor Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 45. Infor Recent Developments/Updates
Table 46. Infor Competitive Strengths & Weaknesses
Table 47. Verint Basic Information, Area Served and Competitors
Table 48. Verint Major Business
Table 49. Verint Workforce Management Software Product and Services
Table 50. Verint Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 51. Verint Recent Developments/Updates
Table 52. Verint Competitive Strengths & Weaknesses
Table 53. NICE Systems Basic Information, Area Served and Competitors
Table 54. NICE Systems Major Business
Table 55. NICE Systems Workforce Management Software Product and Services
Table 56. NICE Systems Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 57. NICE Systems Recent Developments/Updates
Table 58. NICE Systems Competitive Strengths & Weaknesses
Table 59. Aspect Basic Information, Area Served and Competitors
Table 60. Aspect Major Business
Table 61. Aspect Workforce Management Software Product and Services
Table 62. Aspect Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 63. Aspect Recent Developments/Updates
Table 64. Aspect Competitive Strengths & Weaknesses
Table 65. Workforce Software Basic Information, Area Served and Competitors
Table 66. Workforce Software Major Business
Table 67. Workforce Software Workforce Management Software Product and Services
Table 68. Workforce Software Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 69. Workforce Software Recent Developments/Updates
Table 70. Workforce Software Competitive Strengths & Weaknesses
Table 71. Clicksoftware Basic Information, Area Served and Competitors
Table 72. Clicksoftware Major Business
Table 73. Clicksoftware Workforce Management Software Product and Services
Table 74. Clicksoftware Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 75. Clicksoftware Recent Developments/Updates
Table 76. Clicksoftware Competitive Strengths & Weaknesses
Table 77. Calabrio Basic Information, Area Served and Competitors
Table 78. Calabrio Major Business
Table 79. Calabrio Workforce Management Software Product and Services
Table 80. Calabrio Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 81. Calabrio Recent Developments/Updates
Table 82. Calabrio Competitive Strengths & Weaknesses
Table 83. ATOSS Basic Information, Area Served and Competitors
Table 84. ATOSS Major Business
Table 85. ATOSS Workforce Management Software Product and Services
Table 86. ATOSS Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 87. ATOSS Recent Developments/Updates
Table 88. ATOSS Competitive Strengths & Weaknesses
Table 89. Genesys Basic Information, Area Served and Competitors
Table 90. Genesys Major Business
Table 91. Genesys Workforce Management Software Product and Services
Table 92. Genesys Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 93. Genesys Recent Developments/Updates
Table 94. Genesys Competitive Strengths & Weaknesses
Table 95. Monet Software Basic Information, Area Served and Competitors
Table 96. Monet Software Major Business
Table 97. Monet Software Workforce Management Software Product and Services
Table 98. Monet Software Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 99. Monet Software Recent Developments/Updates
Table 100. Monet Software Competitive Strengths & Weaknesses
Table 101. InVision AG Basic Information, Area Served and Competitors
Table 102. InVision AG Major Business
Table 103. InVision AG Workforce Management Software Product and Services
Table 104. InVision AG Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 105. InVision AG Recent Developments/Updates
Table 106. Teleopti Basic Information, Area Served and Competitors
Table 107. Teleopti Major Business
Table 108. Teleopti Workforce Management Software Product and Services
Table 109. Teleopti Workforce Management Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
Table 110. Global Key Players of Workforce Management Software Upstream (Raw Materials)
Table 111. Workforce Management Software Typical Customers
List of Figure
Figure 1. Workforce Management Software Picture
Figure 2. World Workforce Management Software Total Market Size: 2019 & 2023 & 2030, (USD Million)
Figure 3. World Workforce Management Software Total Market Size (2019-2030) & (USD Million)
Figure 4. World Workforce Management Software Revenue Market Share by Region (2019, 2023 and 2030) & (USD Million) , (by Headquarter Location)
Figure 5. World Workforce Management Software Revenue Market Share by Region (2019-2030), (by Headquarter Location)
Figure 6. United States Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 7. China Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 8. Europe Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 9. Japan Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 10. South Korea Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 11. ASEAN Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 12. India Based Company Workforce Management Software Revenue (2019-2030) & (USD Million)
Figure 13. Workforce Management Software Market Drivers
Figure 14. Factors Affecting Demand
Figure 15. World Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 16. World Workforce Management Software Consumption Value Market Share by Region (2019-2030)
Figure 17. United States Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 18. China Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 19. Europe Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 20. Japan Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 21. South Korea Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 22. ASEAN Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 23. India Workforce Management Software Consumption Value (2019-2030) & (USD Million)
Figure 24. Producer Shipments of Workforce Management Software by Player Revenue ($MM) and Market Share (%): 2023
Figure 25. Global Four-firm Concentration Ratios (CR4) for Workforce Management Software Markets in 2023
Figure 26. Global Four-firm Concentration Ratios (CR8) for Workforce Management Software Markets in 2023
Figure 27. United States VS China: Workforce Management Software Revenue Market Share Comparison (2019 & 2023 & 2030)
Figure 28. United States VS China: Workforce Management Software Consumption Value Market Share Comparison (2019 & 2023 & 2030)
Figure 29. World Workforce Management Software Market Size by Type, (USD Million), 2019 & 2023 & 2030
Figure 30. World Workforce Management Software Market Size Market Share by Type in 2023
Figure 31. On-Premises
Figure 32. Saas Cloud-Based
Figure 33. World Workforce Management Software Market Size Market Share by Type (2019-2030)
Figure 34. World Workforce Management Software Market Size by Application, (USD Million), 2019 & 2023 & 2030
Figure 35. World Workforce Management Software Market Size Market Share by Application in 2023
Figure 36. Less Than 100 Employees
Figure 37. 100-499 Employees
Figure 38. 500-999 Employees
Figure 39. 1,000-4,999 Employees
Figure 40. More Than 5000 Employees
Figure 41. Workforce Management Software Industrial Chain
Figure 42. Methodology
Figure 43. Research Process and Data Source
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Research Methodology

Client Requirements

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Review and analyze client requirements

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Discussion of all the project requirements and queries

Flexibility Check

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Project Feasibility Analysis

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Finalizing tentative research programme

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Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

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Determination of key drivers, restraints, challenge, and opportunity

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Identifies market needs and trends

Market Size Estimation & Forecast

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Estimation of historical data based on secondary and primary data

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Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

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Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

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Consideration of geography, region-specific product/service demand for region segments

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Consideration of product utilization rates, product demand outlook for segments by application or end-user.

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Data Source

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Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

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Discussion of all the project requirements and queries

Validation and triangulation of secondary and primary source.

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Collection of data

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Cumulating and collating the essential qualitative and quantitative data

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Generation of report in client requested format by research analysts

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Reviews by expert analysts

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Final quality check

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Clarifying queries

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Receiving feedback

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Ensuring satisfaction

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    01 Identification of data

    This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.

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    liuCheng01

    02 Evaluation of Market Dynamic

    This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.

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    liuCheng01

    03 Collection of Data

    This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.

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    liuCheng01

    04 Collaboration of Data

    This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.

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    05 Verification and Analysis

    This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

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Companies Mentioned

Kronos
Infor
Verint
NICE Systems
Aspect
Workforce Software
Clicksoftware
Calabrio
ATOSS
Genesys
Monet Software
InVision AG
Teleopti
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