Global AI Chatbots Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Global AI Chatbots Market 2023 by Company, Regions, Type and Application, Forecast to 2029

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Published Date: 18 Mar 2023

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  • sp_icon1 sp_icon1_b Description
  • sp_icon2 sp_icon2_b Table of Contents
  • sp_icon3 sp_icon3_b Table of Figures
  • sp_icon4 sp_icon4_b Research Methodology
  • sp_icon1 sp_icon1_b Related Reports
  • sp_icon1 sp_icon1_b Product Tags
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Description

A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent.Designed to convincingly simulate the way a human would behave as a conversational partner, chatbot systems typically require continuous tuning and testing, and many in production remain unable to adequately converse or pass the industry standard Turing test.

According to our (Global Info Research) latest study, the global AI Chatbots market size was valued at USD 3431.9 million in 2022 and is forecast to a readjusted size of USD 55450 million by 2029 with a CAGR of 48.8% during review period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

The key players of global AI Chatbots market includes IBM, [24]7.ai, Google, Nuance Communications, AWS and so on. In 2019, the top 5 companies accounted for a total market share of about 33%, among which [24]7.ai is in the dominating position, with occupying nearly 9% of global market.

This report is a detailed and comprehensive analysis for global AI Chatbots market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by End User. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2023, are provided.

Key Features:
Global AI Chatbots market size and forecasts, in consumption value ($ Million), 2018-2029
Global AI Chatbots market size and forecasts by region and country, in consumption value ($ Million), 2018-2029
Global AI Chatbots market size and forecasts, by Type and by End User, in consumption value ($ Million), 2018-2029
Global AI Chatbots market shares of main players, in revenue ($ Million), 2018-2023
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for AI Chatbots
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global AI Chatbots market based on the following parameters - company overview, production, value, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include IBM, [24]7.ai, Google, Nuance Communications and AWS, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Market segmentation
AI Chatbots market is split by Type and by End User. For the period 2018-2029, the growth among segments provide accurate calculations and forecasts for consumption value by Type and by End User. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type
Messengers
Web Widgets
Others

Market segment by End User
Large Enterprises
SMEs

Market segment by players, this report covers
IBM
[24]7.ai
Google
Nuance Communications
AWS
LogMeIn
Inbenta
Kore.ai
Gupshup
AIVO
Yellow Messenger
CogniCor Technologies
Passage AI
Chatfuel
SmartBots.ai

Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe AI Chatbots product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of AI Chatbots, with revenue, gross margin and global market share of AI Chatbots from 2018 to 2023.
Chapter 3, the AI Chatbots competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2018 to 2029.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2018 to 2023.and AI Chatbots market forecast, by regions, type and end user, with consumption value, from 2024 to 2029.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis, and Influence of COVID-19 and Russia-Ukraine War
Chapter 12, the key raw materials and key suppliers, and industry chain of AI Chatbots.
Chapter 13, to describe AI Chatbots research findings and conclusion.
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Table of Contents

1 Market Overview
1.1 Product Overview and Scope of AI Chatbots
1.2 Market Estimation Caveats and Base Year
1.3 Classification of AI Chatbots by Type
1.3.1 Overview: Global AI Chatbots Market Size by Type: 2018 Versus 2022 Versus 2029
1.3.2 Global AI Chatbots Consumption Value Market Share by Type in 2022
1.3.3 Messengers
1.3.4 Web Widgets
1.3.5 Others
1.4 Global AI Chatbots Market by End User
1.4.1 Overview: Global AI Chatbots Market Size by End User: 2018 Versus 2022 Versus 2029
1.4.2 Large Enterprises
1.4.3 SMEs
1.5 Global AI Chatbots Market Size & Forecast
1.6 Global AI Chatbots Market Size and Forecast by Region
1.6.1 Global AI Chatbots Market Size by Region: 2018 VS 2022 VS 2029
1.6.2 Global AI Chatbots Market Size by Region, (2018-2029)
1.6.3 North America AI Chatbots Market Size and Prospect (2018-2029)
1.6.4 Europe AI Chatbots Market Size and Prospect (2018-2029)
1.6.5 Asia-Pacific AI Chatbots Market Size and Prospect (2018-2029)
1.6.6 South America AI Chatbots Market Size and Prospect (2018-2029)
1.6.7 Middle East and Africa AI Chatbots Market Size and Prospect (2018-2029)

2 Company Profiles
2.1 IBM
2.1.1 IBM Details
2.1.2 IBM Major Business
2.1.3 IBM AI Chatbots Product and Solutions
2.1.4 IBM AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.1.5 IBM Recent Developments and Future Plans
2.2 [24]7.ai
2.2.1 [24]7.ai Details
2.2.2 [24]7.ai Major Business
2.2.3 [24]7.ai AI Chatbots Product and Solutions
2.2.4 [24]7.ai AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.2.5 [24]7.ai Recent Developments and Future Plans
2.3 Google
2.3.1 Google Details
2.3.2 Google Major Business
2.3.3 Google AI Chatbots Product and Solutions
2.3.4 Google AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.3.5 Google Recent Developments and Future Plans
2.4 Nuance Communications
2.4.1 Nuance Communications Details
2.4.2 Nuance Communications Major Business
2.4.3 Nuance Communications AI Chatbots Product and Solutions
2.4.4 Nuance Communications AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.4.5 Nuance Communications Recent Developments and Future Plans
2.5 AWS
2.5.1 AWS Details
2.5.2 AWS Major Business
2.5.3 AWS AI Chatbots Product and Solutions
2.5.4 AWS AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.5.5 AWS Recent Developments and Future Plans
2.6 LogMeIn
2.6.1 LogMeIn Details
2.6.2 LogMeIn Major Business
2.6.3 LogMeIn AI Chatbots Product and Solutions
2.6.4 LogMeIn AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.6.5 LogMeIn Recent Developments and Future Plans
2.7 Inbenta
2.7.1 Inbenta Details
2.7.2 Inbenta Major Business
2.7.3 Inbenta AI Chatbots Product and Solutions
2.7.4 Inbenta AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.7.5 Inbenta Recent Developments and Future Plans
2.8 Kore.ai
2.8.1 Kore.ai Details
2.8.2 Kore.ai Major Business
2.8.3 Kore.ai AI Chatbots Product and Solutions
2.8.4 Kore.ai AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.8.5 Kore.ai Recent Developments and Future Plans
2.9 Gupshup
2.9.1 Gupshup Details
2.9.2 Gupshup Major Business
2.9.3 Gupshup AI Chatbots Product and Solutions
2.9.4 Gupshup AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.9.5 Gupshup Recent Developments and Future Plans
2.10 AIVO
2.10.1 AIVO Details
2.10.2 AIVO Major Business
2.10.3 AIVO AI Chatbots Product and Solutions
2.10.4 AIVO AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.10.5 AIVO Recent Developments and Future Plans
2.11 Yellow Messenger
2.11.1 Yellow Messenger Details
2.11.2 Yellow Messenger Major Business
2.11.3 Yellow Messenger AI Chatbots Product and Solutions
2.11.4 Yellow Messenger AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.11.5 Yellow Messenger Recent Developments and Future Plans
2.12 CogniCor Technologies
2.12.1 CogniCor Technologies Details
2.12.2 CogniCor Technologies Major Business
2.12.3 CogniCor Technologies AI Chatbots Product and Solutions
2.12.4 CogniCor Technologies AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.12.5 CogniCor Technologies Recent Developments and Future Plans
2.13 Passage AI
2.13.1 Passage AI Details
2.13.2 Passage AI Major Business
2.13.3 Passage AI AI Chatbots Product and Solutions
2.13.4 Passage AI AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.13.5 Passage AI Recent Developments and Future Plans
2.14 Chatfuel
2.14.1 Chatfuel Details
2.14.2 Chatfuel Major Business
2.14.3 Chatfuel AI Chatbots Product and Solutions
2.14.4 Chatfuel AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.14.5 Chatfuel Recent Developments and Future Plans
2.15 SmartBots.ai
2.15.1 SmartBots.ai Details
2.15.2 SmartBots.ai Major Business
2.15.3 SmartBots.ai AI Chatbots Product and Solutions
2.15.4 SmartBots.ai AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.15.5 SmartBots.ai Recent Developments and Future Plans

3 Market Competition, by Players
3.1 Global AI Chatbots Revenue and Share by Players (2018-2023)
3.2 Market Share Analysis (2022)
3.2.1 Market Share of AI Chatbots by Company Revenue
3.2.2 Top 3 AI Chatbots Players Market Share in 2022
3.2.3 Top 6 AI Chatbots Players Market Share in 2022
3.3 AI Chatbots Market: Overall Company Footprint Analysis
3.3.1 AI Chatbots Market: Region Footprint
3.3.2 AI Chatbots Market: Company Product Type Footprint
3.3.3 AI Chatbots Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type
4.1 Global AI Chatbots Consumption Value and Market Share by Type (2018-2023)
4.2 Global AI Chatbots Market Forecast by Type (2024-2029)

5 Market Size Segment by End User
5.1 Global AI Chatbots Consumption Value Market Share by End User (2018-2023)
5.2 Global AI Chatbots Market Forecast by End User (2024-2029)

6 North America
6.1 North America AI Chatbots Consumption Value by Type (2018-2029)
6.2 North America AI Chatbots Consumption Value by End User (2018-2029)
6.3 North America AI Chatbots Market Size by Country
6.3.1 North America AI Chatbots Consumption Value by Country (2018-2029)
6.3.2 United States AI Chatbots Market Size and Forecast (2018-2029)
6.3.3 Canada AI Chatbots Market Size and Forecast (2018-2029)
6.3.4 Mexico AI Chatbots Market Size and Forecast (2018-2029)

7 Europe
7.1 Europe AI Chatbots Consumption Value by Type (2018-2029)
7.2 Europe AI Chatbots Consumption Value by End User (2018-2029)
7.3 Europe AI Chatbots Market Size by Country
7.3.1 Europe AI Chatbots Consumption Value by Country (2018-2029)
7.3.2 Germany AI Chatbots Market Size and Forecast (2018-2029)
7.3.3 France AI Chatbots Market Size and Forecast (2018-2029)
7.3.4 United Kingdom AI Chatbots Market Size and Forecast (2018-2029)
7.3.5 Russia AI Chatbots Market Size and Forecast (2018-2029)
7.3.6 Italy AI Chatbots Market Size and Forecast (2018-2029)

8 Asia-Pacific
8.1 Asia-Pacific AI Chatbots Consumption Value by Type (2018-2029)
8.2 Asia-Pacific AI Chatbots Consumption Value by End User (2018-2029)
8.3 Asia-Pacific AI Chatbots Market Size by Region
8.3.1 Asia-Pacific AI Chatbots Consumption Value by Region (2018-2029)
8.3.2 China AI Chatbots Market Size and Forecast (2018-2029)
8.3.3 Japan AI Chatbots Market Size and Forecast (2018-2029)
8.3.4 South Korea AI Chatbots Market Size and Forecast (2018-2029)
8.3.5 India AI Chatbots Market Size and Forecast (2018-2029)
8.3.6 Southeast Asia AI Chatbots Market Size and Forecast (2018-2029)
8.3.7 Australia AI Chatbots Market Size and Forecast (2018-2029)

9 South America
9.1 South America AI Chatbots Consumption Value by Type (2018-2029)
9.2 South America AI Chatbots Consumption Value by End User (2018-2029)
9.3 South America AI Chatbots Market Size by Country
9.3.1 South America AI Chatbots Consumption Value by Country (2018-2029)
9.3.2 Brazil AI Chatbots Market Size and Forecast (2018-2029)
9.3.3 Argentina AI Chatbots Market Size and Forecast (2018-2029)

10 Middle East & Africa
10.1 Middle East & Africa AI Chatbots Consumption Value by Type (2018-2029)
10.2 Middle East & Africa AI Chatbots Consumption Value by End User (2018-2029)
10.3 Middle East & Africa AI Chatbots Market Size by Country
10.3.1 Middle East & Africa AI Chatbots Consumption Value by Country (2018-2029)
10.3.2 Turkey AI Chatbots Market Size and Forecast (2018-2029)
10.3.3 Saudi Arabia AI Chatbots Market Size and Forecast (2018-2029)
10.3.4 UAE AI Chatbots Market Size and Forecast (2018-2029)

11 Market Dynamics
11.1 AI Chatbots Market Drivers
11.2 AI Chatbots Market Restraints
11.3 AI Chatbots Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
11.5 Influence of COVID-19 and Russia-Ukraine War
11.5.1 Influence of COVID-19
11.5.2 Influence of Russia-Ukraine War

12 Industry Chain Analysis
12.1 AI Chatbots Industry Chain
12.2 AI Chatbots Upstream Analysis
12.3 AI Chatbots Midstream Analysis
12.4 AI Chatbots Downstream Analysis

13 Research Findings and Conclusion

14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
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Table of Figures

List of Tables
Table 1. Global AI Chatbots Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Table 2. Global AI Chatbots Consumption Value by End User, (USD Million), 2018 & 2022 & 2029
Table 3. Global AI Chatbots Consumption Value by Region (2018-2023) & (USD Million)
Table 4. Global AI Chatbots Consumption Value by Region (2024-2029) & (USD Million)
Table 5. IBM Company Information, Head Office, and Major Competitors
Table 6. IBM Major Business
Table 7. IBM AI Chatbots Product and Solutions
Table 8. IBM AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 9. IBM Recent Developments and Future Plans
Table 10. [24]7.ai Company Information, Head Office, and Major Competitors
Table 11. [24]7.ai Major Business
Table 12. [24]7.ai AI Chatbots Product and Solutions
Table 13. [24]7.ai AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 14. [24]7.ai Recent Developments and Future Plans
Table 15. Google Company Information, Head Office, and Major Competitors
Table 16. Google Major Business
Table 17. Google AI Chatbots Product and Solutions
Table 18. Google AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 19. Google Recent Developments and Future Plans
Table 20. Nuance Communications Company Information, Head Office, and Major Competitors
Table 21. Nuance Communications Major Business
Table 22. Nuance Communications AI Chatbots Product and Solutions
Table 23. Nuance Communications AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 24. Nuance Communications Recent Developments and Future Plans
Table 25. AWS Company Information, Head Office, and Major Competitors
Table 26. AWS Major Business
Table 27. AWS AI Chatbots Product and Solutions
Table 28. AWS AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 29. AWS Recent Developments and Future Plans
Table 30. LogMeIn Company Information, Head Office, and Major Competitors
Table 31. LogMeIn Major Business
Table 32. LogMeIn AI Chatbots Product and Solutions
Table 33. LogMeIn AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 34. LogMeIn Recent Developments and Future Plans
Table 35. Inbenta Company Information, Head Office, and Major Competitors
Table 36. Inbenta Major Business
Table 37. Inbenta AI Chatbots Product and Solutions
Table 38. Inbenta AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 39. Inbenta Recent Developments and Future Plans
Table 40. Kore.ai Company Information, Head Office, and Major Competitors
Table 41. Kore.ai Major Business
Table 42. Kore.ai AI Chatbots Product and Solutions
Table 43. Kore.ai AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 44. Kore.ai Recent Developments and Future Plans
Table 45. Gupshup Company Information, Head Office, and Major Competitors
Table 46. Gupshup Major Business
Table 47. Gupshup AI Chatbots Product and Solutions
Table 48. Gupshup AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 49. Gupshup Recent Developments and Future Plans
Table 50. AIVO Company Information, Head Office, and Major Competitors
Table 51. AIVO Major Business
Table 52. AIVO AI Chatbots Product and Solutions
Table 53. AIVO AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 54. AIVO Recent Developments and Future Plans
Table 55. Yellow Messenger Company Information, Head Office, and Major Competitors
Table 56. Yellow Messenger Major Business
Table 57. Yellow Messenger AI Chatbots Product and Solutions
Table 58. Yellow Messenger AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 59. Yellow Messenger Recent Developments and Future Plans
Table 60. CogniCor Technologies Company Information, Head Office, and Major Competitors
Table 61. CogniCor Technologies Major Business
Table 62. CogniCor Technologies AI Chatbots Product and Solutions
Table 63. CogniCor Technologies AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 64. CogniCor Technologies Recent Developments and Future Plans
Table 65. Passage AI Company Information, Head Office, and Major Competitors
Table 66. Passage AI Major Business
Table 67. Passage AI AI Chatbots Product and Solutions
Table 68. Passage AI AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 69. Passage AI Recent Developments and Future Plans
Table 70. Chatfuel Company Information, Head Office, and Major Competitors
Table 71. Chatfuel Major Business
Table 72. Chatfuel AI Chatbots Product and Solutions
Table 73. Chatfuel AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 74. Chatfuel Recent Developments and Future Plans
Table 75. SmartBots.ai Company Information, Head Office, and Major Competitors
Table 76. SmartBots.ai Major Business
Table 77. SmartBots.ai AI Chatbots Product and Solutions
Table 78. SmartBots.ai AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 79. SmartBots.ai Recent Developments and Future Plans
Table 80. Global AI Chatbots Revenue (USD Million) by Players (2018-2023)
Table 81. Global AI Chatbots Revenue Share by Players (2018-2023)
Table 82. Breakdown of AI Chatbots by Company Type (Tier 1, Tier 2, and Tier 3)
Table 83. Market Position of Players in AI Chatbots, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2022
Table 84. Head Office of Key AI Chatbots Players
Table 85. AI Chatbots Market: Company Product Type Footprint
Table 86. AI Chatbots Market: Company Product Application Footprint
Table 87. AI Chatbots New Market Entrants and Barriers to Market Entry
Table 88. AI Chatbots Mergers, Acquisition, Agreements, and Collaborations
Table 89. Global AI Chatbots Consumption Value (USD Million) by Type (2018-2023)
Table 90. Global AI Chatbots Consumption Value Share by Type (2018-2023)
Table 91. Global AI Chatbots Consumption Value Forecast by Type (2024-2029)
Table 92. Global AI Chatbots Consumption Value by End User (2018-2023)
Table 93. Global AI Chatbots Consumption Value Forecast by End User (2024-2029)
Table 94. North America AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 95. North America AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 96. North America AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 97. North America AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 98. North America AI Chatbots Consumption Value by Country (2018-2023) & (USD Million)
Table 99. North America AI Chatbots Consumption Value by Country (2024-2029) & (USD Million)
Table 100. Europe AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 101. Europe AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 102. Europe AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 103. Europe AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 104. Europe AI Chatbots Consumption Value by Country (2018-2023) & (USD Million)
Table 105. Europe AI Chatbots Consumption Value by Country (2024-2029) & (USD Million)
Table 106. Asia-Pacific AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 107. Asia-Pacific AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 108. Asia-Pacific AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 109. Asia-Pacific AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 110. Asia-Pacific AI Chatbots Consumption Value by Region (2018-2023) & (USD Million)
Table 111. Asia-Pacific AI Chatbots Consumption Value by Region (2024-2029) & (USD Million)
Table 112. South America AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 113. South America AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 114. South America AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 115. South America AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 116. South America AI Chatbots Consumption Value by Country (2018-2023) & (USD Million)
Table 117. South America AI Chatbots Consumption Value by Country (2024-2029) & (USD Million)
Table 118. Middle East & Africa AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 119. Middle East & Africa AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 120. Middle East & Africa AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 121. Middle East & Africa AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 122. Middle East & Africa AI Chatbots Consumption Value by Country (2018-2023) & (USD Million)
Table 123. Middle East & Africa AI Chatbots Consumption Value by Country (2024-2029) & (USD Million)
Table 124. AI Chatbots Raw Material
Table 125. Key Suppliers of AI Chatbots Raw Materials
List of Figures
Figure 1. AI Chatbots Picture
Figure 2. Global AI Chatbots Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 3. Global AI Chatbots Consumption Value Market Share by Type in 2022
Figure 4. Messengers
Figure 5. Web Widgets
Figure 6. Others
Figure 7. Global AI Chatbots Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 8. AI Chatbots Consumption Value Market Share by End User in 2022
Figure 9. Large Enterprises Picture
Figure 10. SMEs Picture
Figure 11. Global AI Chatbots Consumption Value, (USD Million): 2018 & 2022 & 2029
Figure 12. Global AI Chatbots Consumption Value and Forecast (2018-2029) & (USD Million)
Figure 13. Global Market AI Chatbots Consumption Value (USD Million) Comparison by Region (2018 & 2022 & 2029)
Figure 14. Global AI Chatbots Consumption Value Market Share by Region (2018-2029)
Figure 15. Global AI Chatbots Consumption Value Market Share by Region in 2022
Figure 16. North America AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 17. Europe AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 18. Asia-Pacific AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 19. South America AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 20. Middle East and Africa AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 21. Global AI Chatbots Revenue Share by Players in 2022
Figure 22. AI Chatbots Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2022
Figure 23. Global Top 3 Players AI Chatbots Market Share in 2022
Figure 24. Global Top 6 Players AI Chatbots Market Share in 2022
Figure 25. Global AI Chatbots Consumption Value Share by Type (2018-2023)
Figure 26. Global AI Chatbots Market Share Forecast by Type (2024-2029)
Figure 27. Global AI Chatbots Consumption Value Share by End User (2018-2023)
Figure 28. Global AI Chatbots Market Share Forecast by End User (2024-2029)
Figure 29. North America AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 30. North America AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 31. North America AI Chatbots Consumption Value Market Share by Country (2018-2029)
Figure 32. United States AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 33. Canada AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 34. Mexico AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 35. Europe AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 36. Europe AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 37. Europe AI Chatbots Consumption Value Market Share by Country (2018-2029)
Figure 38. Germany AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 39. France AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 40. United Kingdom AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 41. Russia AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 42. Italy AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 43. Asia-Pacific AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 44. Asia-Pacific AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 45. Asia-Pacific AI Chatbots Consumption Value Market Share by Region (2018-2029)
Figure 46. China AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 47. Japan AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 48. South Korea AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 49. India AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 50. Southeast Asia AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 51. Australia AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 52. South America AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 53. South America AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 54. South America AI Chatbots Consumption Value Market Share by Country (2018-2029)
Figure 55. Brazil AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 56. Argentina AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 57. Middle East and Africa AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 58. Middle East and Africa AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 59. Middle East and Africa AI Chatbots Consumption Value Market Share by Country (2018-2029)
Figure 60. Turkey AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 61. Saudi Arabia AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 62. UAE AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 63. AI Chatbots Market Drivers
Figure 64. AI Chatbots Market Restraints
Figure 65. AI Chatbots Market Trends
Figure 66. Porters Five Forces Analysis
Figure 67. Manufacturing Cost Structure Analysis of AI Chatbots in 2022
Figure 68. Manufacturing Process Analysis of AI Chatbots
Figure 69. AI Chatbots Industrial Chain
Figure 70. Methodology
Figure 71. Research Process and Data Source
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Research Methodology

Client Requirements

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Review and analyze client requirements

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Discussion of all the project requirements and queries

Flexibility Check

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Project Feasibility Analysis

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Finalizing tentative research programme

yuan2

Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

yuan2

Determination of key drivers, restraints, challenge, and opportunity

yuan2

Identifies market needs and trends

Market Size Estimation & Forecast

yuan2

Estimation of historical data based on secondary and primary data

yuan2

Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

yuan2

Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

yuan2

Consideration of geography, region-specific product/service demand for region segments

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Consideration of product utilization rates, product demand outlook for segments by application or end-user.

tuBiao1

Data Source

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Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

yuan2

Primary Source
Research discussion with manufacturers, distributors, suppliers, end user, industry experts to verify insights.

Validation and
triangulation of
secondary and primary source.

yuan2

Collection of data

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Cumulating and collating the essential qualitative and quantitative data

yuan2

Generation of report in client requested format by research analysts

yuan2

Reviews by expert analysts

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Final quality check

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Clarifying queries

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Receiving feedback

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Ensuring satisfaction

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    01 Identification of data

    This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.

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    liuCheng01

    02 Evaluation of Market Dynamic

    This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.

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    liuCheng01

    03 Collection of Data

    This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.

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    liuCheng01

    04 Collaboration of Data

    This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.

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    05 Verification and Analysis

    This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

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Global AI Chatbots Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Global AI Chatbots Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Page: 111

Published Date: 18 Mar 2023

Category: Service & Software

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Description

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Description

A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent.Designed to convincingly simulate the way a human would behave as a conversational partner, chatbot systems typically require continuous tuning and testing, and many in production remain unable to adequately converse or pass the industry standard Turing test.

According to our (Global Info Research) latest study, the global AI Chatbots market size was valued at USD 3431.9 million in 2022 and is forecast to a readjusted size of USD 55450 million by 2029 with a CAGR of 48.8% during review period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

The key players of global AI Chatbots market includes IBM, [24]7.ai, Google, Nuance Communications, AWS and so on. In 2019, the top 5 companies accounted for a total market share of about 33%, among which [24]7.ai is in the dominating position, with occupying nearly 9% of global market.

This report is a detailed and comprehensive analysis for global AI Chatbots market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by End User. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2023, are provided.

Key Features:
Global AI Chatbots market size and forecasts, in consumption value ($ Million), 2018-2029
Global AI Chatbots market size and forecasts by region and country, in consumption value ($ Million), 2018-2029
Global AI Chatbots market size and forecasts, by Type and by End User, in consumption value ($ Million), 2018-2029
Global AI Chatbots market shares of main players, in revenue ($ Million), 2018-2023
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for AI Chatbots
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global AI Chatbots market based on the following parameters - company overview, production, value, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include IBM, [24]7.ai, Google, Nuance Communications and AWS, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Market segmentation
AI Chatbots market is split by Type and by End User. For the period 2018-2029, the growth among segments provide accurate calculations and forecasts for consumption value by Type and by End User. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type
Messengers
Web Widgets
Others

Market segment by End User
Large Enterprises
SMEs

Market segment by players, this report covers
IBM
[24]7.ai
Google
Nuance Communications
AWS
LogMeIn
Inbenta
Kore.ai
Gupshup
AIVO
Yellow Messenger
CogniCor Technologies
Passage AI
Chatfuel
SmartBots.ai

Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe AI Chatbots product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of AI Chatbots, with revenue, gross margin and global market share of AI Chatbots from 2018 to 2023.
Chapter 3, the AI Chatbots competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2018 to 2029.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2018 to 2023.and AI Chatbots market forecast, by regions, type and end user, with consumption value, from 2024 to 2029.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis, and Influence of COVID-19 and Russia-Ukraine War
Chapter 12, the key raw materials and key suppliers, and industry chain of AI Chatbots.
Chapter 13, to describe AI Chatbots research findings and conclusion.
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Table of Contents

1 Market Overview
1.1 Product Overview and Scope of AI Chatbots
1.2 Market Estimation Caveats and Base Year
1.3 Classification of AI Chatbots by Type
1.3.1 Overview: Global AI Chatbots Market Size by Type: 2018 Versus 2022 Versus 2029
1.3.2 Global AI Chatbots Consumption Value Market Share by Type in 2022
1.3.3 Messengers
1.3.4 Web Widgets
1.3.5 Others
1.4 Global AI Chatbots Market by End User
1.4.1 Overview: Global AI Chatbots Market Size by End User: 2018 Versus 2022 Versus 2029
1.4.2 Large Enterprises
1.4.3 SMEs
1.5 Global AI Chatbots Market Size & Forecast
1.6 Global AI Chatbots Market Size and Forecast by Region
1.6.1 Global AI Chatbots Market Size by Region: 2018 VS 2022 VS 2029
1.6.2 Global AI Chatbots Market Size by Region, (2018-2029)
1.6.3 North America AI Chatbots Market Size and Prospect (2018-2029)
1.6.4 Europe AI Chatbots Market Size and Prospect (2018-2029)
1.6.5 Asia-Pacific AI Chatbots Market Size and Prospect (2018-2029)
1.6.6 South America AI Chatbots Market Size and Prospect (2018-2029)
1.6.7 Middle East and Africa AI Chatbots Market Size and Prospect (2018-2029)

2 Company Profiles
2.1 IBM
2.1.1 IBM Details
2.1.2 IBM Major Business
2.1.3 IBM AI Chatbots Product and Solutions
2.1.4 IBM AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.1.5 IBM Recent Developments and Future Plans
2.2 [24]7.ai
2.2.1 [24]7.ai Details
2.2.2 [24]7.ai Major Business
2.2.3 [24]7.ai AI Chatbots Product and Solutions
2.2.4 [24]7.ai AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.2.5 [24]7.ai Recent Developments and Future Plans
2.3 Google
2.3.1 Google Details
2.3.2 Google Major Business
2.3.3 Google AI Chatbots Product and Solutions
2.3.4 Google AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.3.5 Google Recent Developments and Future Plans
2.4 Nuance Communications
2.4.1 Nuance Communications Details
2.4.2 Nuance Communications Major Business
2.4.3 Nuance Communications AI Chatbots Product and Solutions
2.4.4 Nuance Communications AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.4.5 Nuance Communications Recent Developments and Future Plans
2.5 AWS
2.5.1 AWS Details
2.5.2 AWS Major Business
2.5.3 AWS AI Chatbots Product and Solutions
2.5.4 AWS AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.5.5 AWS Recent Developments and Future Plans
2.6 LogMeIn
2.6.1 LogMeIn Details
2.6.2 LogMeIn Major Business
2.6.3 LogMeIn AI Chatbots Product and Solutions
2.6.4 LogMeIn AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.6.5 LogMeIn Recent Developments and Future Plans
2.7 Inbenta
2.7.1 Inbenta Details
2.7.2 Inbenta Major Business
2.7.3 Inbenta AI Chatbots Product and Solutions
2.7.4 Inbenta AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.7.5 Inbenta Recent Developments and Future Plans
2.8 Kore.ai
2.8.1 Kore.ai Details
2.8.2 Kore.ai Major Business
2.8.3 Kore.ai AI Chatbots Product and Solutions
2.8.4 Kore.ai AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.8.5 Kore.ai Recent Developments and Future Plans
2.9 Gupshup
2.9.1 Gupshup Details
2.9.2 Gupshup Major Business
2.9.3 Gupshup AI Chatbots Product and Solutions
2.9.4 Gupshup AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.9.5 Gupshup Recent Developments and Future Plans
2.10 AIVO
2.10.1 AIVO Details
2.10.2 AIVO Major Business
2.10.3 AIVO AI Chatbots Product and Solutions
2.10.4 AIVO AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.10.5 AIVO Recent Developments and Future Plans
2.11 Yellow Messenger
2.11.1 Yellow Messenger Details
2.11.2 Yellow Messenger Major Business
2.11.3 Yellow Messenger AI Chatbots Product and Solutions
2.11.4 Yellow Messenger AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.11.5 Yellow Messenger Recent Developments and Future Plans
2.12 CogniCor Technologies
2.12.1 CogniCor Technologies Details
2.12.2 CogniCor Technologies Major Business
2.12.3 CogniCor Technologies AI Chatbots Product and Solutions
2.12.4 CogniCor Technologies AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.12.5 CogniCor Technologies Recent Developments and Future Plans
2.13 Passage AI
2.13.1 Passage AI Details
2.13.2 Passage AI Major Business
2.13.3 Passage AI AI Chatbots Product and Solutions
2.13.4 Passage AI AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.13.5 Passage AI Recent Developments and Future Plans
2.14 Chatfuel
2.14.1 Chatfuel Details
2.14.2 Chatfuel Major Business
2.14.3 Chatfuel AI Chatbots Product and Solutions
2.14.4 Chatfuel AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.14.5 Chatfuel Recent Developments and Future Plans
2.15 SmartBots.ai
2.15.1 SmartBots.ai Details
2.15.2 SmartBots.ai Major Business
2.15.3 SmartBots.ai AI Chatbots Product and Solutions
2.15.4 SmartBots.ai AI Chatbots Revenue, Gross Margin and Market Share (2018-2023)
2.15.5 SmartBots.ai Recent Developments and Future Plans

3 Market Competition, by Players
3.1 Global AI Chatbots Revenue and Share by Players (2018-2023)
3.2 Market Share Analysis (2022)
3.2.1 Market Share of AI Chatbots by Company Revenue
3.2.2 Top 3 AI Chatbots Players Market Share in 2022
3.2.3 Top 6 AI Chatbots Players Market Share in 2022
3.3 AI Chatbots Market: Overall Company Footprint Analysis
3.3.1 AI Chatbots Market: Region Footprint
3.3.2 AI Chatbots Market: Company Product Type Footprint
3.3.3 AI Chatbots Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type
4.1 Global AI Chatbots Consumption Value and Market Share by Type (2018-2023)
4.2 Global AI Chatbots Market Forecast by Type (2024-2029)

5 Market Size Segment by End User
5.1 Global AI Chatbots Consumption Value Market Share by End User (2018-2023)
5.2 Global AI Chatbots Market Forecast by End User (2024-2029)

6 North America
6.1 North America AI Chatbots Consumption Value by Type (2018-2029)
6.2 North America AI Chatbots Consumption Value by End User (2018-2029)
6.3 North America AI Chatbots Market Size by Country
6.3.1 North America AI Chatbots Consumption Value by Country (2018-2029)
6.3.2 United States AI Chatbots Market Size and Forecast (2018-2029)
6.3.3 Canada AI Chatbots Market Size and Forecast (2018-2029)
6.3.4 Mexico AI Chatbots Market Size and Forecast (2018-2029)

7 Europe
7.1 Europe AI Chatbots Consumption Value by Type (2018-2029)
7.2 Europe AI Chatbots Consumption Value by End User (2018-2029)
7.3 Europe AI Chatbots Market Size by Country
7.3.1 Europe AI Chatbots Consumption Value by Country (2018-2029)
7.3.2 Germany AI Chatbots Market Size and Forecast (2018-2029)
7.3.3 France AI Chatbots Market Size and Forecast (2018-2029)
7.3.4 United Kingdom AI Chatbots Market Size and Forecast (2018-2029)
7.3.5 Russia AI Chatbots Market Size and Forecast (2018-2029)
7.3.6 Italy AI Chatbots Market Size and Forecast (2018-2029)

8 Asia-Pacific
8.1 Asia-Pacific AI Chatbots Consumption Value by Type (2018-2029)
8.2 Asia-Pacific AI Chatbots Consumption Value by End User (2018-2029)
8.3 Asia-Pacific AI Chatbots Market Size by Region
8.3.1 Asia-Pacific AI Chatbots Consumption Value by Region (2018-2029)
8.3.2 China AI Chatbots Market Size and Forecast (2018-2029)
8.3.3 Japan AI Chatbots Market Size and Forecast (2018-2029)
8.3.4 South Korea AI Chatbots Market Size and Forecast (2018-2029)
8.3.5 India AI Chatbots Market Size and Forecast (2018-2029)
8.3.6 Southeast Asia AI Chatbots Market Size and Forecast (2018-2029)
8.3.7 Australia AI Chatbots Market Size and Forecast (2018-2029)

9 South America
9.1 South America AI Chatbots Consumption Value by Type (2018-2029)
9.2 South America AI Chatbots Consumption Value by End User (2018-2029)
9.3 South America AI Chatbots Market Size by Country
9.3.1 South America AI Chatbots Consumption Value by Country (2018-2029)
9.3.2 Brazil AI Chatbots Market Size and Forecast (2018-2029)
9.3.3 Argentina AI Chatbots Market Size and Forecast (2018-2029)

10 Middle East & Africa
10.1 Middle East & Africa AI Chatbots Consumption Value by Type (2018-2029)
10.2 Middle East & Africa AI Chatbots Consumption Value by End User (2018-2029)
10.3 Middle East & Africa AI Chatbots Market Size by Country
10.3.1 Middle East & Africa AI Chatbots Consumption Value by Country (2018-2029)
10.3.2 Turkey AI Chatbots Market Size and Forecast (2018-2029)
10.3.3 Saudi Arabia AI Chatbots Market Size and Forecast (2018-2029)
10.3.4 UAE AI Chatbots Market Size and Forecast (2018-2029)

11 Market Dynamics
11.1 AI Chatbots Market Drivers
11.2 AI Chatbots Market Restraints
11.3 AI Chatbots Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
11.5 Influence of COVID-19 and Russia-Ukraine War
11.5.1 Influence of COVID-19
11.5.2 Influence of Russia-Ukraine War

12 Industry Chain Analysis
12.1 AI Chatbots Industry Chain
12.2 AI Chatbots Upstream Analysis
12.3 AI Chatbots Midstream Analysis
12.4 AI Chatbots Downstream Analysis

13 Research Findings and Conclusion

14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
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Table of Figures

List of Tables
Table 1. Global AI Chatbots Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Table 2. Global AI Chatbots Consumption Value by End User, (USD Million), 2018 & 2022 & 2029
Table 3. Global AI Chatbots Consumption Value by Region (2018-2023) & (USD Million)
Table 4. Global AI Chatbots Consumption Value by Region (2024-2029) & (USD Million)
Table 5. IBM Company Information, Head Office, and Major Competitors
Table 6. IBM Major Business
Table 7. IBM AI Chatbots Product and Solutions
Table 8. IBM AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 9. IBM Recent Developments and Future Plans
Table 10. [24]7.ai Company Information, Head Office, and Major Competitors
Table 11. [24]7.ai Major Business
Table 12. [24]7.ai AI Chatbots Product and Solutions
Table 13. [24]7.ai AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 14. [24]7.ai Recent Developments and Future Plans
Table 15. Google Company Information, Head Office, and Major Competitors
Table 16. Google Major Business
Table 17. Google AI Chatbots Product and Solutions
Table 18. Google AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 19. Google Recent Developments and Future Plans
Table 20. Nuance Communications Company Information, Head Office, and Major Competitors
Table 21. Nuance Communications Major Business
Table 22. Nuance Communications AI Chatbots Product and Solutions
Table 23. Nuance Communications AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 24. Nuance Communications Recent Developments and Future Plans
Table 25. AWS Company Information, Head Office, and Major Competitors
Table 26. AWS Major Business
Table 27. AWS AI Chatbots Product and Solutions
Table 28. AWS AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 29. AWS Recent Developments and Future Plans
Table 30. LogMeIn Company Information, Head Office, and Major Competitors
Table 31. LogMeIn Major Business
Table 32. LogMeIn AI Chatbots Product and Solutions
Table 33. LogMeIn AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 34. LogMeIn Recent Developments and Future Plans
Table 35. Inbenta Company Information, Head Office, and Major Competitors
Table 36. Inbenta Major Business
Table 37. Inbenta AI Chatbots Product and Solutions
Table 38. Inbenta AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 39. Inbenta Recent Developments and Future Plans
Table 40. Kore.ai Company Information, Head Office, and Major Competitors
Table 41. Kore.ai Major Business
Table 42. Kore.ai AI Chatbots Product and Solutions
Table 43. Kore.ai AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 44. Kore.ai Recent Developments and Future Plans
Table 45. Gupshup Company Information, Head Office, and Major Competitors
Table 46. Gupshup Major Business
Table 47. Gupshup AI Chatbots Product and Solutions
Table 48. Gupshup AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 49. Gupshup Recent Developments and Future Plans
Table 50. AIVO Company Information, Head Office, and Major Competitors
Table 51. AIVO Major Business
Table 52. AIVO AI Chatbots Product and Solutions
Table 53. AIVO AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 54. AIVO Recent Developments and Future Plans
Table 55. Yellow Messenger Company Information, Head Office, and Major Competitors
Table 56. Yellow Messenger Major Business
Table 57. Yellow Messenger AI Chatbots Product and Solutions
Table 58. Yellow Messenger AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 59. Yellow Messenger Recent Developments and Future Plans
Table 60. CogniCor Technologies Company Information, Head Office, and Major Competitors
Table 61. CogniCor Technologies Major Business
Table 62. CogniCor Technologies AI Chatbots Product and Solutions
Table 63. CogniCor Technologies AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 64. CogniCor Technologies Recent Developments and Future Plans
Table 65. Passage AI Company Information, Head Office, and Major Competitors
Table 66. Passage AI Major Business
Table 67. Passage AI AI Chatbots Product and Solutions
Table 68. Passage AI AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 69. Passage AI Recent Developments and Future Plans
Table 70. Chatfuel Company Information, Head Office, and Major Competitors
Table 71. Chatfuel Major Business
Table 72. Chatfuel AI Chatbots Product and Solutions
Table 73. Chatfuel AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 74. Chatfuel Recent Developments and Future Plans
Table 75. SmartBots.ai Company Information, Head Office, and Major Competitors
Table 76. SmartBots.ai Major Business
Table 77. SmartBots.ai AI Chatbots Product and Solutions
Table 78. SmartBots.ai AI Chatbots Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 79. SmartBots.ai Recent Developments and Future Plans
Table 80. Global AI Chatbots Revenue (USD Million) by Players (2018-2023)
Table 81. Global AI Chatbots Revenue Share by Players (2018-2023)
Table 82. Breakdown of AI Chatbots by Company Type (Tier 1, Tier 2, and Tier 3)
Table 83. Market Position of Players in AI Chatbots, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2022
Table 84. Head Office of Key AI Chatbots Players
Table 85. AI Chatbots Market: Company Product Type Footprint
Table 86. AI Chatbots Market: Company Product Application Footprint
Table 87. AI Chatbots New Market Entrants and Barriers to Market Entry
Table 88. AI Chatbots Mergers, Acquisition, Agreements, and Collaborations
Table 89. Global AI Chatbots Consumption Value (USD Million) by Type (2018-2023)
Table 90. Global AI Chatbots Consumption Value Share by Type (2018-2023)
Table 91. Global AI Chatbots Consumption Value Forecast by Type (2024-2029)
Table 92. Global AI Chatbots Consumption Value by End User (2018-2023)
Table 93. Global AI Chatbots Consumption Value Forecast by End User (2024-2029)
Table 94. North America AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 95. North America AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 96. North America AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 97. North America AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 98. North America AI Chatbots Consumption Value by Country (2018-2023) & (USD Million)
Table 99. North America AI Chatbots Consumption Value by Country (2024-2029) & (USD Million)
Table 100. Europe AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 101. Europe AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 102. Europe AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 103. Europe AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 104. Europe AI Chatbots Consumption Value by Country (2018-2023) & (USD Million)
Table 105. Europe AI Chatbots Consumption Value by Country (2024-2029) & (USD Million)
Table 106. Asia-Pacific AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 107. Asia-Pacific AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 108. Asia-Pacific AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 109. Asia-Pacific AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 110. Asia-Pacific AI Chatbots Consumption Value by Region (2018-2023) & (USD Million)
Table 111. Asia-Pacific AI Chatbots Consumption Value by Region (2024-2029) & (USD Million)
Table 112. South America AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 113. South America AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 114. South America AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 115. South America AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 116. South America AI Chatbots Consumption Value by Country (2018-2023) & (USD Million)
Table 117. South America AI Chatbots Consumption Value by Country (2024-2029) & (USD Million)
Table 118. Middle East & Africa AI Chatbots Consumption Value by Type (2018-2023) & (USD Million)
Table 119. Middle East & Africa AI Chatbots Consumption Value by Type (2024-2029) & (USD Million)
Table 120. Middle East & Africa AI Chatbots Consumption Value by End User (2018-2023) & (USD Million)
Table 121. Middle East & Africa AI Chatbots Consumption Value by End User (2024-2029) & (USD Million)
Table 122. Middle East & Africa AI Chatbots Consumption Value by Country (2018-2023) & (USD Million)
Table 123. Middle East & Africa AI Chatbots Consumption Value by Country (2024-2029) & (USD Million)
Table 124. AI Chatbots Raw Material
Table 125. Key Suppliers of AI Chatbots Raw Materials
List of Figures
Figure 1. AI Chatbots Picture
Figure 2. Global AI Chatbots Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 3. Global AI Chatbots Consumption Value Market Share by Type in 2022
Figure 4. Messengers
Figure 5. Web Widgets
Figure 6. Others
Figure 7. Global AI Chatbots Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 8. AI Chatbots Consumption Value Market Share by End User in 2022
Figure 9. Large Enterprises Picture
Figure 10. SMEs Picture
Figure 11. Global AI Chatbots Consumption Value, (USD Million): 2018 & 2022 & 2029
Figure 12. Global AI Chatbots Consumption Value and Forecast (2018-2029) & (USD Million)
Figure 13. Global Market AI Chatbots Consumption Value (USD Million) Comparison by Region (2018 & 2022 & 2029)
Figure 14. Global AI Chatbots Consumption Value Market Share by Region (2018-2029)
Figure 15. Global AI Chatbots Consumption Value Market Share by Region in 2022
Figure 16. North America AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 17. Europe AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 18. Asia-Pacific AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 19. South America AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 20. Middle East and Africa AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 21. Global AI Chatbots Revenue Share by Players in 2022
Figure 22. AI Chatbots Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2022
Figure 23. Global Top 3 Players AI Chatbots Market Share in 2022
Figure 24. Global Top 6 Players AI Chatbots Market Share in 2022
Figure 25. Global AI Chatbots Consumption Value Share by Type (2018-2023)
Figure 26. Global AI Chatbots Market Share Forecast by Type (2024-2029)
Figure 27. Global AI Chatbots Consumption Value Share by End User (2018-2023)
Figure 28. Global AI Chatbots Market Share Forecast by End User (2024-2029)
Figure 29. North America AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 30. North America AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 31. North America AI Chatbots Consumption Value Market Share by Country (2018-2029)
Figure 32. United States AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 33. Canada AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 34. Mexico AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 35. Europe AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 36. Europe AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 37. Europe AI Chatbots Consumption Value Market Share by Country (2018-2029)
Figure 38. Germany AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 39. France AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 40. United Kingdom AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 41. Russia AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 42. Italy AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 43. Asia-Pacific AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 44. Asia-Pacific AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 45. Asia-Pacific AI Chatbots Consumption Value Market Share by Region (2018-2029)
Figure 46. China AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 47. Japan AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 48. South Korea AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 49. India AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 50. Southeast Asia AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 51. Australia AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 52. South America AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 53. South America AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 54. South America AI Chatbots Consumption Value Market Share by Country (2018-2029)
Figure 55. Brazil AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 56. Argentina AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 57. Middle East and Africa AI Chatbots Consumption Value Market Share by Type (2018-2029)
Figure 58. Middle East and Africa AI Chatbots Consumption Value Market Share by End User (2018-2029)
Figure 59. Middle East and Africa AI Chatbots Consumption Value Market Share by Country (2018-2029)
Figure 60. Turkey AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 61. Saudi Arabia AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 62. UAE AI Chatbots Consumption Value (2018-2029) & (USD Million)
Figure 63. AI Chatbots Market Drivers
Figure 64. AI Chatbots Market Restraints
Figure 65. AI Chatbots Market Trends
Figure 66. Porters Five Forces Analysis
Figure 67. Manufacturing Cost Structure Analysis of AI Chatbots in 2022
Figure 68. Manufacturing Process Analysis of AI Chatbots
Figure 69. AI Chatbots Industrial Chain
Figure 70. Methodology
Figure 71. Research Process and Data Source
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Research Methodology

Client Requirements

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Review and analyze client requirements

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Discussion of all the project requirements and queries

Flexibility Check

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Project Feasibility Analysis

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Finalizing tentative research programme

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Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

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Determination of key drivers, restraints, challenge, and opportunity

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Identifies market needs and trends

Market Size Estimation & Forecast

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Estimation of historical data based on secondary and primary data

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Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

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Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

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Consideration of geography, region-specific product/service demand for region segments

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Consideration of product utilization rates, product demand outlook for segments by application or end-user.

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Data Source

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Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

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Discussion of all the project requirements and queries

Validation and triangulation of secondary and primary source.

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Collection of data

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Cumulating and collating the essential qualitative and quantitative data

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Generation of report in client requested format by research analysts

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Reviews by expert analysts

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Final quality check

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Clarifying queries

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Receiving feedback

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Ensuring satisfaction

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    01 Identification of data

    This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.

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    02 Evaluation of Market Dynamic

    This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.

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    liuCheng01

    03 Collection of Data

    This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.

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    04 Collaboration of Data

    This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.

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    05 Verification and Analysis

    This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

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