Global Help Desk Software Supply, Demand and Key Producers, 2024-2030

Description

The global Help Desk Software market size is expected to reach $ 2112.5 million by 2030, rising at a market growth of 9.8% CAGR during the forecast period (2024-2030).

The key players of global Help Desk Software market includes SysAid, Klemen Stirn, Zendesk, Salesforce.com, Live Agent (Quality Unit) and so on. In 2019, the top 5 companies accounted for a total market share of about 47%, among which Salesforce.com is in the dominating position, with occupying over 16% of global market.

Help desk software refers to a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising.

Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management. Oftentimes, the two terms are used interchangeably. Nevertheless, help desk software specifically refers to the system that addresses customer queries.

This report studies the global Help Desk Software demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Help Desk Software, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2023 as the base year. This report explores demand trends and competition, as well as details the characteristics of Help Desk Software that contribute to its increasing demand across many markets.

Highlights and key features of the study
Global Help Desk Software total market, 2019-2030, (USD Million)
Global Help Desk Software total market by region & country, CAGR, 2019-2030, (USD Million)
U.S. VS China: Help Desk Software total market, key domestic companies and share, (USD Million)
Global Help Desk Software revenue by player and market share 2019-2024, (USD Million)
Global Help Desk Software total market by Type, CAGR, 2019-2030, (USD Million)
Global Help Desk Software total market by End User, CAGR, 2019-2030, (USD Million).

This reports profiles major players in the global Help Desk Software market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include SysAid, Klemen Stirn, Zendesk, Salesforce.com, Live Agent (Quality Unit), 01 Communique Laboratory, 247NetSystems, Abacus Systems and ActiveCampaign, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Help Desk Software market.

Detailed Segmentation:
Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by End User. Data is given for the years 2019-2030 by year with 2023 as the base year, 2024 as the estimate year, and 2025-2030 as the forecast year.

Global Help Desk Software Market, By Region:
    United States
    China
    Europe
    Japan
    South Korea
    ASEAN
    India
    Rest of World

Global Help Desk Software Market, Segmentation by Type
    Cloud Based Help Desk Software
    Web Based Help Desk Software

Global Help Desk Software Market, Segmentation by End User
    Large Enterprises
    SMEs

Companies Profiled:
    SysAid
    Klemen Stirn
    Zendesk
    Salesforce.com
    Live Agent (Quality Unit)
    01 Communique Laboratory
    247NetSystems
    Abacus Systems
    ActiveCampaign
    Advanced Software Products Group
    SeamlessDesk
    Spiceworks
    ZOHO Corporation
    LogMeIn
    Freshworks
    Genesys
    Vision Helpdesk

Key Questions Answered
1. How big is the global Help Desk Software market?
2. What is the demand of the global Help Desk Software market?
3. What is the year over year growth of the global Help Desk Software market?
4. What is the total value of the global Help Desk Software market?
5. Who are the major players in the global Help Desk Software market?

Table of Contents

1 Supply Summary
    1.1 Help Desk Software Introduction
    1.2 World Help Desk Software Market Size & Forecast (2019 & 2023 & 2030)
    1.3 World Help Desk Software Total Market by Region (by Headquarter Location)
        1.3.1 World Help Desk Software Market Size by Region (2019-2030), (by Headquarter Location)
        1.3.2 United States Help Desk Software Market Size (2019-2030)
        1.3.3 China Help Desk Software Market Size (2019-2030)
        1.3.4 Europe Help Desk Software Market Size (2019-2030)
        1.3.5 Japan Help Desk Software Market Size (2019-2030)
        1.3.6 South Korea Help Desk Software Market Size (2019-2030)
        1.3.7 ASEAN Help Desk Software Market Size (2019-2030)
        1.3.8 India Help Desk Software Market Size (2019-2030)
    1.4 Market Drivers, Restraints and Trends
        1.4.1 Help Desk Software Market Drivers
        1.4.2 Factors Affecting Demand
        1.4.3 Help Desk Software Major Market Trends

2 Demand Summary
    2.1 World Help Desk Software Consumption Value (2019-2030)
    2.2 World Help Desk Software Consumption Value by Region
        2.2.1 World Help Desk Software Consumption Value by Region (2019-2024)
        2.2.2 World Help Desk Software Consumption Value Forecast by Region (2025-2030)
    2.3 United States Help Desk Software Consumption Value (2019-2030)
    2.4 China Help Desk Software Consumption Value (2019-2030)
    2.5 Europe Help Desk Software Consumption Value (2019-2030)
    2.6 Japan Help Desk Software Consumption Value (2019-2030)
    2.7 South Korea Help Desk Software Consumption Value (2019-2030)
    2.8 ASEAN Help Desk Software Consumption Value (2019-2030)
    2.9 India Help Desk Software Consumption Value (2019-2030)

3 World Help Desk Software Companies Competitive Analysis
    3.1 World Help Desk Software Revenue by Player (2019-2024)
    3.2 Industry Rank and Concentration Rate (CR)
        3.2.1 Global Help Desk Software Industry Rank of Major Players
        3.2.2 Global Concentration Ratios (CR4) for Help Desk Software in 2023
        3.2.3 Global Concentration Ratios (CR8) for Help Desk Software in 2023
    3.3 Help Desk Software Company Evaluation Quadrant
    3.4 Help Desk Software Market: Overall Company Footprint Analysis
        3.4.1 Help Desk Software Market: Region Footprint
        3.4.2 Help Desk Software Market: Company Product Type Footprint
        3.4.3 Help Desk Software Market: Company Product Application Footprint
    3.5 Competitive Environment
        3.5.1 Historical Structure of the Industry
        3.5.2 Barriers of Market Entry
        3.5.3 Factors of Competition
    3.6 Mergers, Acquisitions Activity

4 United States VS China VS Rest of the World (by Headquarter Location)
    4.1 United States VS China: Help Desk Software Revenue Comparison (by Headquarter Location)
        4.1.1 United States VS China: Help Desk Software Market Size Comparison (2019 & 2023 & 2030) (by Headquarter Location)
        4.1.2 United States VS China: Help Desk Software Revenue Market Share Comparison (2019 & 2023 & 2030)
    4.2 United States Based Companies VS China Based Companies: Help Desk Software Consumption Value Comparison
        4.2.1 United States VS China: Help Desk Software Consumption Value Comparison (2019 & 2023 & 2030)
        4.2.2 United States VS China: Help Desk Software Consumption Value Market Share Comparison (2019 & 2023 & 2030)
    4.3 United States Based Help Desk Software Companies and Market Share, 2019-2024
        4.3.1 United States Based Help Desk Software Companies, Headquarters (States, Country)
        4.3.2 United States Based Companies Help Desk Software Revenue, (2019-2024)
    4.4 China Based Companies Help Desk Software Revenue and Market Share, 2019-2024
        4.4.1 China Based Help Desk Software Companies, Company Headquarters (Province, Country)
        4.4.2 China Based Companies Help Desk Software Revenue, (2019-2024)
    4.5 Rest of World Based Help Desk Software Companies and Market Share, 2019-2024
        4.5.1 Rest of World Based Help Desk Software Companies, Headquarters (States, Country)
        4.5.2 Rest of World Based Companies Help Desk Software Revenue, (2019-2024)

5 Market Analysis by Type
    5.1 World Help Desk Software Market Size Overview by Type: 2019 VS 2023 VS 2030
    5.2 Segment Introduction by Type
        5.2.1 Cloud Based Help Desk Software
        5.2.2 Web Based Help Desk Software
    5.3 Market Segment by Type
        5.3.1 World Help Desk Software Market Size by Type (2019-2024)
        5.3.2 World Help Desk Software Market Size by Type (2025-2030)
        5.3.3 World Help Desk Software Market Size Market Share by Type (2019-2030)

6 Market Analysis by End User
    6.1 World Help Desk Software Market Size Overview by End User: 2019 VS 2023 VS 2030
    6.2 Segment Introduction by End User
        6.2.1 Large Enterprises
        6.2.2 SMEs
    6.3 Market Segment by End User
        6.3.1 World Help Desk Software Market Size by End User (2019-2024)
        6.3.2 World Help Desk Software Market Size by End User (2025-2030)
        6.3.3 World Help Desk Software Market Size by End User (2019-2030)

7 Company Profiles
    7.1 SysAid
        7.1.1 SysAid Details
        7.1.2 SysAid Major Business
        7.1.3 SysAid Help Desk Software Product and Services
        7.1.4 SysAid Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.1.5 SysAid Recent Developments/Updates
        7.1.6 SysAid Competitive Strengths & Weaknesses
    7.2 Klemen Stirn
        7.2.1 Klemen Stirn Details
        7.2.2 Klemen Stirn Major Business
        7.2.3 Klemen Stirn Help Desk Software Product and Services
        7.2.4 Klemen Stirn Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.2.5 Klemen Stirn Recent Developments/Updates
        7.2.6 Klemen Stirn Competitive Strengths & Weaknesses
    7.3 Zendesk
        7.3.1 Zendesk Details
        7.3.2 Zendesk Major Business
        7.3.3 Zendesk Help Desk Software Product and Services
        7.3.4 Zendesk Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.3.5 Zendesk Recent Developments/Updates
        7.3.6 Zendesk Competitive Strengths & Weaknesses
    7.4 Salesforce.com
        7.4.1 Salesforce.com Details
        7.4.2 Salesforce.com Major Business
        7.4.3 Salesforce.com Help Desk Software Product and Services
        7.4.4 Salesforce.com Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.4.5 Salesforce.com Recent Developments/Updates
        7.4.6 Salesforce.com Competitive Strengths & Weaknesses
    7.5 Live Agent (Quality Unit)
        7.5.1 Live Agent (Quality Unit) Details
        7.5.2 Live Agent (Quality Unit) Major Business
        7.5.3 Live Agent (Quality Unit) Help Desk Software Product and Services
        7.5.4 Live Agent (Quality Unit) Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.5.5 Live Agent (Quality Unit) Recent Developments/Updates
        7.5.6 Live Agent (Quality Unit) Competitive Strengths & Weaknesses
    7.6 01 Communique Laboratory
        7.6.1 01 Communique Laboratory Details
        7.6.2 01 Communique Laboratory Major Business
        7.6.3 01 Communique Laboratory Help Desk Software Product and Services
        7.6.4 01 Communique Laboratory Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.6.5 01 Communique Laboratory Recent Developments/Updates
        7.6.6 01 Communique Laboratory Competitive Strengths & Weaknesses
    7.7 247NetSystems
        7.7.1 247NetSystems Details
        7.7.2 247NetSystems Major Business
        7.7.3 247NetSystems Help Desk Software Product and Services
        7.7.4 247NetSystems Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.7.5 247NetSystems Recent Developments/Updates
        7.7.6 247NetSystems Competitive Strengths & Weaknesses
    7.8 Abacus Systems
        7.8.1 Abacus Systems Details
        7.8.2 Abacus Systems Major Business
        7.8.3 Abacus Systems Help Desk Software Product and Services
        7.8.4 Abacus Systems Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.8.5 Abacus Systems Recent Developments/Updates
        7.8.6 Abacus Systems Competitive Strengths & Weaknesses
    7.9 ActiveCampaign
        7.9.1 ActiveCampaign Details
        7.9.2 ActiveCampaign Major Business
        7.9.3 ActiveCampaign Help Desk Software Product and Services
        7.9.4 ActiveCampaign Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.9.5 ActiveCampaign Recent Developments/Updates
        7.9.6 ActiveCampaign Competitive Strengths & Weaknesses
    7.10 Advanced Software Products Group
        7.10.1 Advanced Software Products Group Details
        7.10.2 Advanced Software Products Group Major Business
        7.10.3 Advanced Software Products Group Help Desk Software Product and Services
        7.10.4 Advanced Software Products Group Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.10.5 Advanced Software Products Group Recent Developments/Updates
        7.10.6 Advanced Software Products Group Competitive Strengths & Weaknesses
    7.11 SeamlessDesk
        7.11.1 SeamlessDesk Details
        7.11.2 SeamlessDesk Major Business
        7.11.3 SeamlessDesk Help Desk Software Product and Services
        7.11.4 SeamlessDesk Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.11.5 SeamlessDesk Recent Developments/Updates
        7.11.6 SeamlessDesk Competitive Strengths & Weaknesses
    7.12 Spiceworks
        7.12.1 Spiceworks Details
        7.12.2 Spiceworks Major Business
        7.12.3 Spiceworks Help Desk Software Product and Services
        7.12.4 Spiceworks Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.12.5 Spiceworks Recent Developments/Updates
        7.12.6 Spiceworks Competitive Strengths & Weaknesses
    7.13 ZOHO Corporation
        7.13.1 ZOHO Corporation Details
        7.13.2 ZOHO Corporation Major Business
        7.13.3 ZOHO Corporation Help Desk Software Product and Services
        7.13.4 ZOHO Corporation Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.13.5 ZOHO Corporation Recent Developments/Updates
        7.13.6 ZOHO Corporation Competitive Strengths & Weaknesses
    7.14 LogMeIn
        7.14.1 LogMeIn Details
        7.14.2 LogMeIn Major Business
        7.14.3 LogMeIn Help Desk Software Product and Services
        7.14.4 LogMeIn Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.14.5 LogMeIn Recent Developments/Updates
        7.14.6 LogMeIn Competitive Strengths & Weaknesses
    7.15 Freshworks
        7.15.1 Freshworks Details
        7.15.2 Freshworks Major Business
        7.15.3 Freshworks Help Desk Software Product and Services
        7.15.4 Freshworks Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.15.5 Freshworks Recent Developments/Updates
        7.15.6 Freshworks Competitive Strengths & Weaknesses
    7.16 Genesys
        7.16.1 Genesys Details
        7.16.2 Genesys Major Business
        7.16.3 Genesys Help Desk Software Product and Services
        7.16.4 Genesys Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.16.5 Genesys Recent Developments/Updates
        7.16.6 Genesys Competitive Strengths & Weaknesses
    7.17 Vision Helpdesk
        7.17.1 Vision Helpdesk Details
        7.17.2 Vision Helpdesk Major Business
        7.17.3 Vision Helpdesk Help Desk Software Product and Services
        7.17.4 Vision Helpdesk Help Desk Software Revenue, Gross Margin and Market Share (2019-2024)
        7.17.5 Vision Helpdesk Recent Developments/Updates
        7.17.6 Vision Helpdesk Competitive Strengths & Weaknesses

8 Industry Chain Analysis
    8.1 Help Desk Software Industry Chain
    8.2 Help Desk Software Upstream Analysis
    8.3 Help Desk Software Midstream Analysis
    8.4 Help Desk Software Downstream Analysis

9 Research Findings and Conclusion

10 Appendix
    10.1 Methodology
    10.2 Research Process and Data Source
    10.3 Disclaimer

Table of Figures

List of Tables
    Table 1. World Help Desk Software Revenue by Region (2019, 2023 and 2030) & (USD Million), (by Headquarter Location)
    Table 2. World Help Desk Software Revenue by Region (2019-2024) & (USD Million), (by Headquarter Location)
    Table 3. World Help Desk Software Revenue by Region (2025-2030) & (USD Million), (by Headquarter Location)
    Table 4. World Help Desk Software Revenue Market Share by Region (2019-2024), (by Headquarter Location)
    Table 5. World Help Desk Software Revenue Market Share by Region (2025-2030), (by Headquarter Location)
    Table 6. Major Market Trends
    Table 7. World Help Desk Software Consumption Value Growth Rate Forecast by Region (2019 & 2023 & 2030) & (USD Million)
    Table 8. World Help Desk Software Consumption Value by Region (2019-2024) & (USD Million)
    Table 9. World Help Desk Software Consumption Value Forecast by Region (2025-2030) & (USD Million)
    Table 10. World Help Desk Software Revenue by Player (2019-2024) & (USD Million)
    Table 11. Revenue Market Share of Key Help Desk Software Players in 2023
    Table 12. World Help Desk Software Industry Rank of Major Player, Based on Revenue in 2023
    Table 13. Global Help Desk Software Company Evaluation Quadrant
    Table 14. Head Office of Key Help Desk Software Player
    Table 15. Help Desk Software Market: Company Product Type Footprint
    Table 16. Help Desk Software Market: Company Product Application Footprint
    Table 17. Help Desk Software Mergers & Acquisitions Activity
    Table 18. United States VS China Help Desk Software Market Size Comparison, (2019 & 2023 & 2030) & (USD Million)
    Table 19. United States VS China Help Desk Software Consumption Value Comparison, (2019 & 2023 & 2030) & (USD Million)
    Table 20. United States Based Help Desk Software Companies, Headquarters (States, Country)
    Table 21. United States Based Companies Help Desk Software Revenue, (2019-2024) & (USD Million)
    Table 22. United States Based Companies Help Desk Software Revenue Market Share (2019-2024)
    Table 23. China Based Help Desk Software Companies, Headquarters (Province, Country)
    Table 24. China Based Companies Help Desk Software Revenue, (2019-2024) & (USD Million)
    Table 25. China Based Companies Help Desk Software Revenue Market Share (2019-2024)
    Table 26. Rest of World Based Help Desk Software Companies, Headquarters (States, Country)
    Table 27. Rest of World Based Companies Help Desk Software Revenue, (2019-2024) & (USD Million)
    Table 28. Rest of World Based Companies Help Desk Software Revenue Market Share (2019-2024)
    Table 29. World Help Desk Software Market Size by Type, (USD Million), 2019 & 2023 & 2030
    Table 30. World Help Desk Software Market Size by Type (2019-2024) & (USD Million)
    Table 31. World Help Desk Software Market Size by Type (2025-2030) & (USD Million)
    Table 32. World Help Desk Software Market Size by End User, (USD Million), 2019 & 2023 & 2030
    Table 33. World Help Desk Software Market Size by End User (2019-2024) & (USD Million)
    Table 34. World Help Desk Software Market Size by End User (2025-2030) & (USD Million)
    Table 35. SysAid Basic Information, Area Served and Competitors
    Table 36. SysAid Major Business
    Table 37. SysAid Help Desk Software Product and Services
    Table 38. SysAid Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 39. SysAid Recent Developments/Updates
    Table 40. SysAid Competitive Strengths & Weaknesses
    Table 41. Klemen Stirn Basic Information, Area Served and Competitors
    Table 42. Klemen Stirn Major Business
    Table 43. Klemen Stirn Help Desk Software Product and Services
    Table 44. Klemen Stirn Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 45. Klemen Stirn Recent Developments/Updates
    Table 46. Klemen Stirn Competitive Strengths & Weaknesses
    Table 47. Zendesk Basic Information, Area Served and Competitors
    Table 48. Zendesk Major Business
    Table 49. Zendesk Help Desk Software Product and Services
    Table 50. Zendesk Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 51. Zendesk Recent Developments/Updates
    Table 52. Zendesk Competitive Strengths & Weaknesses
    Table 53. Salesforce.com Basic Information, Area Served and Competitors
    Table 54. Salesforce.com Major Business
    Table 55. Salesforce.com Help Desk Software Product and Services
    Table 56. Salesforce.com Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 57. Salesforce.com Recent Developments/Updates
    Table 58. Salesforce.com Competitive Strengths & Weaknesses
    Table 59. Live Agent (Quality Unit) Basic Information, Area Served and Competitors
    Table 60. Live Agent (Quality Unit) Major Business
    Table 61. Live Agent (Quality Unit) Help Desk Software Product and Services
    Table 62. Live Agent (Quality Unit) Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 63. Live Agent (Quality Unit) Recent Developments/Updates
    Table 64. Live Agent (Quality Unit) Competitive Strengths & Weaknesses
    Table 65. 01 Communique Laboratory Basic Information, Area Served and Competitors
    Table 66. 01 Communique Laboratory Major Business
    Table 67. 01 Communique Laboratory Help Desk Software Product and Services
    Table 68. 01 Communique Laboratory Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 69. 01 Communique Laboratory Recent Developments/Updates
    Table 70. 01 Communique Laboratory Competitive Strengths & Weaknesses
    Table 71. 247NetSystems Basic Information, Area Served and Competitors
    Table 72. 247NetSystems Major Business
    Table 73. 247NetSystems Help Desk Software Product and Services
    Table 74. 247NetSystems Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 75. 247NetSystems Recent Developments/Updates
    Table 76. 247NetSystems Competitive Strengths & Weaknesses
    Table 77. Abacus Systems Basic Information, Area Served and Competitors
    Table 78. Abacus Systems Major Business
    Table 79. Abacus Systems Help Desk Software Product and Services
    Table 80. Abacus Systems Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 81. Abacus Systems Recent Developments/Updates
    Table 82. Abacus Systems Competitive Strengths & Weaknesses
    Table 83. ActiveCampaign Basic Information, Area Served and Competitors
    Table 84. ActiveCampaign Major Business
    Table 85. ActiveCampaign Help Desk Software Product and Services
    Table 86. ActiveCampaign Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 87. ActiveCampaign Recent Developments/Updates
    Table 88. ActiveCampaign Competitive Strengths & Weaknesses
    Table 89. Advanced Software Products Group Basic Information, Area Served and Competitors
    Table 90. Advanced Software Products Group Major Business
    Table 91. Advanced Software Products Group Help Desk Software Product and Services
    Table 92. Advanced Software Products Group Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 93. Advanced Software Products Group Recent Developments/Updates
    Table 94. Advanced Software Products Group Competitive Strengths & Weaknesses
    Table 95. SeamlessDesk Basic Information, Area Served and Competitors
    Table 96. SeamlessDesk Major Business
    Table 97. SeamlessDesk Help Desk Software Product and Services
    Table 98. SeamlessDesk Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 99. SeamlessDesk Recent Developments/Updates
    Table 100. SeamlessDesk Competitive Strengths & Weaknesses
    Table 101. Spiceworks Basic Information, Area Served and Competitors
    Table 102. Spiceworks Major Business
    Table 103. Spiceworks Help Desk Software Product and Services
    Table 104. Spiceworks Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 105. Spiceworks Recent Developments/Updates
    Table 106. Spiceworks Competitive Strengths & Weaknesses
    Table 107. ZOHO Corporation Basic Information, Area Served and Competitors
    Table 108. ZOHO Corporation Major Business
    Table 109. ZOHO Corporation Help Desk Software Product and Services
    Table 110. ZOHO Corporation Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 111. ZOHO Corporation Recent Developments/Updates
    Table 112. ZOHO Corporation Competitive Strengths & Weaknesses
    Table 113. LogMeIn Basic Information, Area Served and Competitors
    Table 114. LogMeIn Major Business
    Table 115. LogMeIn Help Desk Software Product and Services
    Table 116. LogMeIn Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 117. LogMeIn Recent Developments/Updates
    Table 118. LogMeIn Competitive Strengths & Weaknesses
    Table 119. Freshworks Basic Information, Area Served and Competitors
    Table 120. Freshworks Major Business
    Table 121. Freshworks Help Desk Software Product and Services
    Table 122. Freshworks Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 123. Freshworks Recent Developments/Updates
    Table 124. Freshworks Competitive Strengths & Weaknesses
    Table 125. Genesys Basic Information, Area Served and Competitors
    Table 126. Genesys Major Business
    Table 127. Genesys Help Desk Software Product and Services
    Table 128. Genesys Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 129. Genesys Recent Developments/Updates
    Table 130. Vision Helpdesk Basic Information, Area Served and Competitors
    Table 131. Vision Helpdesk Major Business
    Table 132. Vision Helpdesk Help Desk Software Product and Services
    Table 133. Vision Helpdesk Help Desk Software Revenue, Gross Margin and Market Share (2019-2024) & (USD Million)
    Table 134. Global Key Players of Help Desk Software Upstream (Raw Materials)
    Table 135. Help Desk Software Typical Customers
List of Figure
    Figure 1. Help Desk Software Picture
    Figure 2. World Help Desk Software Total Market Size: 2019 & 2023 & 2030, (USD Million)
    Figure 3. World Help Desk Software Total Market Size (2019-2030) & (USD Million)
    Figure 4. World Help Desk Software Revenue Market Share by Region (2019, 2023 and 2030) & (USD Million) , (by Headquarter Location)
    Figure 5. World Help Desk Software Revenue Market Share by Region (2019-2030), (by Headquarter Location)
    Figure 6. United States Based Company Help Desk Software Revenue (2019-2030) & (USD Million)
    Figure 7. China Based Company Help Desk Software Revenue (2019-2030) & (USD Million)
    Figure 8. Europe Based Company Help Desk Software Revenue (2019-2030) & (USD Million)
    Figure 9. Japan Based Company Help Desk Software Revenue (2019-2030) & (USD Million)
    Figure 10. South Korea Based Company Help Desk Software Revenue (2019-2030) & (USD Million)
    Figure 11. ASEAN Based Company Help Desk Software Revenue (2019-2030) & (USD Million)
    Figure 12. India Based Company Help Desk Software Revenue (2019-2030) & (USD Million)
    Figure 13. Help Desk Software Market Drivers
    Figure 14. Factors Affecting Demand
    Figure 15. World Help Desk Software Consumption Value (2019-2030) & (USD Million)
    Figure 16. World Help Desk Software Consumption Value Market Share by Region (2019-2030)
    Figure 17. United States Help Desk Software Consumption Value (2019-2030) & (USD Million)
    Figure 18. China Help Desk Software Consumption Value (2019-2030) & (USD Million)
    Figure 19. Europe Help Desk Software Consumption Value (2019-2030) & (USD Million)
    Figure 20. Japan Help Desk Software Consumption Value (2019-2030) & (USD Million)
    Figure 21. South Korea Help Desk Software Consumption Value (2019-2030) & (USD Million)
    Figure 22. ASEAN Help Desk Software Consumption Value (2019-2030) & (USD Million)
    Figure 23. India Help Desk Software Consumption Value (2019-2030) & (USD Million)
    Figure 24. Producer Shipments of Help Desk Software by Player Revenue ($MM) and Market Share (%): 2023
    Figure 25. Global Four-firm Concentration Ratios (CR4) for Help Desk Software Markets in 2023
    Figure 26. Global Four-firm Concentration Ratios (CR8) for Help Desk Software Markets in 2023
    Figure 27. United States VS China: Help Desk Software Revenue Market Share Comparison (2019 & 2023 & 2030)
    Figure 28. United States VS China: Help Desk Software Consumption Value Market Share Comparison (2019 & 2023 & 2030)
    Figure 29. World Help Desk Software Market Size by Type, (USD Million), 2019 & 2023 & 2030
    Figure 30. World Help Desk Software Market Size Market Share by Type in 2023
    Figure 31. Cloud Based Help Desk Software
    Figure 32. Web Based Help Desk Software
    Figure 33. World Help Desk Software Market Size Market Share by Type (2019-2030)
    Figure 34. World Help Desk Software Market Size by End User, (USD Million), 2019 & 2023 & 2030
    Figure 35. World Help Desk Software Market Size Market Share by End User in 2023
    Figure 36. Large Enterprises
    Figure 37. SMEs
    Figure 38. Help Desk Software Industrial Chain
    Figure 39. Methodology
    Figure 40. Research Process and Data Source

Companies Mentioned

SysAid
Klemen Stirn
Zendesk
Salesforce.com
Live Agent (Quality Unit)
01 Communique Laboratory
247NetSystems
Abacus Systems
ActiveCampaign
Advanced Software Products Group
SeamlessDesk
Spiceworks
ZOHO Corporation
LogMeIn
Freshworks
Genesys
Vision Helpdesk