Global Help Desk Software Market 2022 by Company, Regions, Type and Application, Forecast to 2028
Page: 110
Published Date: 04 Jan 2022
Category: Service & Software
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Description
Table of Contents
Table of Figures
Research Methodology
Companies Mentioned
Related Reports
Product Tags
Table of Contents
Table of Figures
Research Methodology
Companies Mentioned
Related Reports
Product Tags
Description
The Help Desk Software market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.
According to our (Global Info Research) latest study, due to COVID-19 pandemic, the global Help Desk Software market size is estimated to be worth US$ 1100.7 million in 2021 and is forecast to a readjusted size of USD 2112.5 million by 2028 with a CAGR of 9.8% during review period. Large Enterprises accounting for % of the Help Desk Software global market in 2021, is projected to value USD million by 2028, growing at a % CAGR in next six years. While Cloud Based Help Desk Software segment is altered to a % CAGR between 2022 and 2028.
Global key companies of Help Desk Software include SysAid, Klemen Stirn, Zendesk, Salesforce.com, and Live Agent (Quality Unit), etc. In terms of revenue, the global top four players hold a share over % in 2021.
Market segmentation
Help Desk Software market is split by Type and by End User. For the period 2017-2028, the growth among segments provide accurate calculations and forecasts for revenue by Type and by End User. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type, covers
Cloud Based Help Desk Software
Web Based Help Desk Software
Market segment by End User, can be divided into
Large Enterprises
SMEs
Market segment by players, this report covers
SysAid
Klemen Stirn
Zendesk
Salesforce.com
Live Agent (Quality Unit)
01 Communique Laboratory
247NetSystems
Abacus Systems
ActiveCampaign
Advanced Software Products Group
SeamlessDesk
Spiceworks
ZOHO Corporation
LogMeIn
Freshworks
Genesys
Vision Helpdesk
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)
South America (Brazil, Argentina, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 12 chapters:
Chapter 1, to describe Help Desk Software product scope, market overview, market opportunities, market driving force and market risks.
Chapter 2, to profile the top players of Help Desk Software, with revenue, gross margin and global market share of Help Desk Software from 2019 to 2022.
Chapter 3, the Help Desk Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with revenue and growth rate by Type, application, from 2017 to 2028.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2017 to 2022.and Help Desk Software market forecast, by regions, type and end user, with revenue, from 2023 to 2028.
Chapter 11 and 12, to describe Help Desk Software research findings and conclusion, appendix and data source.
Table of Contents
1 Market Overview
1.1 Product Overview and Scope of Help Desk Software
1.2 Classification of Help Desk Software by Type
1.2.1 Overview: Global Help Desk Software Market Size by Type: 2017 Versus 2021 Versus 2028
1.2.2 Global Help Desk Software Revenue Market Share by Type in 2021
1.2.3 Cloud Based Help Desk Software
1.2.4 Web Based Help Desk Software
1.3 Global Help Desk Software Market by End User
1.3.1 Overview: Global Help Desk Software Market Size by End User: 2017 Versus 2021 Versus 2028
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Global Help Desk Software Market Size & Forecast
1.5 Global Help Desk Software Market Size and Forecast by Region
1.5.1 Global Help Desk Software Market Size by Region: 2017 VS 2021 VS 2028
1.5.2 Global Help Desk Software Market Size by Region, (2017-2022)
1.5.3 North America Help Desk Software Market Size and Prospect (2017-2028)
1.5.4 Europe Help Desk Software Market Size and Prospect (2017-2028)
1.5.5 Asia-Pacific Help Desk Software Market Size and Prospect (2017-2028)
1.5.6 South America Help Desk Software Market Size and Prospect (2017-2028)
1.5.7 Middle East and Africa Help Desk Software Market Size and Prospect (2017-2028)
1.6 Market Drivers, Restraints and Trends
1.6.1 Help Desk Software Market Drivers
1.6.2 Help Desk Software Market Restraints
1.6.3 Help Desk Software Trends Analysis
2.1 SysAid
2.1.1 SysAid Details
2.1.2 SysAid Major Business
2.1.3 SysAid Help Desk Software Product and Solutions
2.1.4 SysAid Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.1.5 SysAid Recent Developments and Future Plans
2.2 Klemen Stirn
2.2.1 Klemen Stirn Details
2.2.2 Klemen Stirn Major Business
2.2.3 Klemen Stirn Help Desk Software Product and Solutions
2.2.4 Klemen Stirn Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.2.5 Klemen Stirn Recent Developments and Future Plans
2.3 Zendesk
2.3.1 Zendesk Details
2.3.2 Zendesk Major Business
2.3.3 Zendesk Help Desk Software Product and Solutions
2.3.4 Zendesk Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.3.5 Zendesk Recent Developments and Future Plans
2.4 Salesforce.com
2.4.1 Salesforce.com Details
2.4.2 Salesforce.com Major Business
2.4.3 Salesforce.com Help Desk Software Product and Solutions
2.4.4 Salesforce.com Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.4.5 Salesforce.com Recent Developments and Future Plans
2.5 Live Agent (Quality Unit)
2.5.1 Live Agent (Quality Unit) Details
2.5.2 Live Agent (Quality Unit) Major Business
2.5.3 Live Agent (Quality Unit) Help Desk Software Product and Solutions
2.5.4 Live Agent (Quality Unit) Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.5.5 Live Agent (Quality Unit) Recent Developments and Future Plans
2.6 01 Communique Laboratory
2.6.1 01 Communique Laboratory Details
2.6.2 01 Communique Laboratory Major Business
2.6.3 01 Communique Laboratory Help Desk Software Product and Solutions
2.6.4 01 Communique Laboratory Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.6.5 01 Communique Laboratory Recent Developments and Future Plans
2.7 247NetSystems
2.7.1 247NetSystems Details
2.7.2 247NetSystems Major Business
2.7.3 247NetSystems Help Desk Software Product and Solutions
2.7.4 247NetSystems Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.7.5 247NetSystems Recent Developments and Future Plans
2.8 Abacus Systems
2.8.1 Abacus Systems Details
2.8.2 Abacus Systems Major Business
2.8.3 Abacus Systems Help Desk Software Product and Solutions
2.8.4 Abacus Systems Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.8.5 Abacus Systems Recent Developments and Future Plans
2.9 ActiveCampaign
2.9.1 ActiveCampaign Details
2.9.2 ActiveCampaign Major Business
2.9.3 ActiveCampaign Help Desk Software Product and Solutions
2.9.4 ActiveCampaign Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.9.5 ActiveCampaign Recent Developments and Future Plans
2.10 Advanced Software Products Group
2.10.1 Advanced Software Products Group Details
2.10.2 Advanced Software Products Group Major Business
2.10.3 Advanced Software Products Group Help Desk Software Product and Solutions
2.10.4 Advanced Software Products Group Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.10.5 Advanced Software Products Group Recent Developments and Future Plans
2.11 SeamlessDesk
2.11.1 SeamlessDesk Details
2.11.2 SeamlessDesk Major Business
2.11.3 SeamlessDesk Help Desk Software Product and Solutions
2.11.4 SeamlessDesk Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.11.5 SeamlessDesk Recent Developments and Future Plans
2.12 Spiceworks
2.12.1 Spiceworks Details
2.12.2 Spiceworks Major Business
2.12.3 Spiceworks Help Desk Software Product and Solutions
2.12.4 Spiceworks Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.12.5 Spiceworks Recent Developments and Future Plans
2.13 ZOHO Corporation
2.13.1 ZOHO Corporation Details
2.13.2 ZOHO Corporation Major Business
2.13.3 ZOHO Corporation Help Desk Software Product and Solutions
2.13.4 ZOHO Corporation Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.13.5 ZOHO Corporation Recent Developments and Future Plans
2.14 LogMeIn
2.14.1 LogMeIn Details
2.14.2 LogMeIn Major Business
2.14.3 LogMeIn Help Desk Software Product and Solutions
2.14.4 LogMeIn Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.14.5 LogMeIn Recent Developments and Future Plans
2.15 Freshworks
2.15.1 Freshworks Details
2.15.2 Freshworks Major Business
2.15.3 Freshworks Help Desk Software Product and Solutions
2.15.4 Freshworks Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.15.5 Freshworks Recent Developments and Future Plans
2.16 Genesys
2.16.1 Genesys Details
2.16.2 Genesys Major Business
2.16.3 Genesys Help Desk Software Product and Solutions
2.16.4 Genesys Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.16.5 Genesys Recent Developments and Future Plans
2.17 Vision Helpdesk
2.17.1 Vision Helpdesk Details
2.17.2 Vision Helpdesk Major Business
2.17.3 Vision Helpdesk Help Desk Software Product and Solutions
2.17.4 Vision Helpdesk Help Desk Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.17.5 Vision Helpdesk Recent Developments and Future Plans
3.1 Global Help Desk Software Revenue and Share by Players (2019, 2020, 2021, and 2022)
3.2 Market Concentration Rate
3.2.1 Top 3 Help Desk Software Players Market Share in 2021
3.2.2 Top 10 Help Desk Software Players Market Share in 2021
3.2.3 Market Competition Trend
3.3 Help Desk Software Players Head Office, Products and Services Provided
3.4 Help Desk Software Mergers & Acquisitions
3.5 Help Desk Software New Entrants and Expansion Plans
4.1 Global Help Desk Software Revenue and Market Share by Type (2017-2022)
4.2 Global Help Desk Software Market Forecast by Type (2023-2028)
5.1 Global Help Desk Software Revenue Market Share by End User (2017-2022)
5.2 Global Help Desk Software Market Forecast by End User (2023-2028)
6.1 North America Help Desk Software Revenue by Type (2017-2028)
6.2 North America Help Desk Software Revenue by End User (2017-2028)
6.3 North America Help Desk Software Market Size by Country
6.3.1 North America Help Desk Software Revenue by Country (2017-2028)
6.3.2 United States Help Desk Software Market Size and Forecast (2017-2028)
6.3.3 Canada Help Desk Software Market Size and Forecast (2017-2028)
6.3.4 Mexico Help Desk Software Market Size and Forecast (2017-2028)
7.1 Europe Help Desk Software Revenue by Type (2017-2028)
7.2 Europe Help Desk Software Revenue by End User (2017-2028)
7.3 Europe Help Desk Software Market Size by Country
7.3.1 Europe Help Desk Software Revenue by Country (2017-2028)
7.3.2 Germany Help Desk Software Market Size and Forecast (2017-2028)
7.3.3 France Help Desk Software Market Size and Forecast (2017-2028)
7.3.4 United Kingdom Help Desk Software Market Size and Forecast (2017-2028)
7.3.5 Russia Help Desk Software Market Size and Forecast (2017-2028)
7.3.6 Italy Help Desk Software Market Size and Forecast (2017-2028)
8.1 Asia-Pacific Help Desk Software Revenue by Type (2017-2028)
8.2 Asia-Pacific Help Desk Software Revenue by End User (2017-2028)
8.3 Asia-Pacific Help Desk Software Market Size by Region
8.3.1 Asia-Pacific Help Desk Software Revenue by Region (2017-2028)
8.3.2 China Help Desk Software Market Size and Forecast (2017-2028)
8.3.3 Japan Help Desk Software Market Size and Forecast (2017-2028)
8.3.4 South Korea Help Desk Software Market Size and Forecast (2017-2028)
8.3.5 India Help Desk Software Market Size and Forecast (2017-2028)
8.3.6 Southeast Asia Help Desk Software Market Size and Forecast (2017-2028)
8.3.7 Australia Help Desk Software Market Size and Forecast (2017-2028)
9.1 South America Help Desk Software Revenue by Type (2017-2028)
9.2 South America Help Desk Software Revenue by End User (2017-2028)
9.3 South America Help Desk Software Market Size by Country
9.3.1 South America Help Desk Software Revenue by Country (2017-2028)
9.3.2 Brazil Help Desk Software Market Size and Forecast (2017-2028)
9.3.3 Argentina Help Desk Software Market Size and Forecast (2017-2028)
10.1 Middle East & Africa Help Desk Software Revenue by Type (2017-2028)
10.2 Middle East & Africa Help Desk Software Revenue by End User (2017-2028)
10.3 Middle East & Africa Help Desk Software Market Size by Country
10.3.1 Middle East & Africa Help Desk Software Revenue by Country (2017-2028)
10.3.2 Turkey Help Desk Software Market Size and Forecast (2017-2028)
10.3.3 Saudi Arabia Help Desk Software Market Size and Forecast (2017-2028)
10.3.4 UAE Help Desk Software Market Size and Forecast (2017-2028)
12.1 Methodology
12.2 Research Process and Data Source
12.3 Disclaimer
Table of Figures
List of Tables
Table 1. Global Help Desk Software Revenue by Type, (USD Million), 2017 VS 2021 VS 2028
Table 2. Global Help Desk Software Revenue by End User, (USD Million), 2017 VS 2021 VS 2028
Table 3. Global Market Help Desk Software Revenue (Million USD) Comparison by Region (2017 VS 2021 VS 2028)
Table 4. Global Help Desk Software Revenue (USD Million) by Region (2017-2022)
Table 5. Global Help Desk Software Revenue Market Share by Region (2023-2028)
Table 6. SysAid Corporate Information, Head Office, and Major Competitors
Table 7. SysAid Major Business
Table 8. SysAid Help Desk Software Product and Solutions
Table 9. SysAid Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 10. Klemen Stirn Corporate Information, Head Office, and Major Competitors
Table 11. Klemen Stirn Major Business
Table 12. Klemen Stirn Help Desk Software Product and Solutions
Table 13. Klemen Stirn Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 14. Zendesk Corporate Information, Head Office, and Major Competitors
Table 15. Zendesk Major Business
Table 16. Zendesk Help Desk Software Product and Solutions
Table 17. Zendesk Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 18. Salesforce.com Corporate Information, Head Office, and Major Competitors
Table 19. Salesforce.com Major Business
Table 20. Salesforce.com Help Desk Software Product and Solutions
Table 21. Salesforce.com Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 22. Live Agent (Quality Unit) Corporate Information, Head Office, and Major Competitors
Table 23. Live Agent (Quality Unit) Major Business
Table 24. Live Agent (Quality Unit) Help Desk Software Product and Solutions
Table 25. Live Agent (Quality Unit) Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 26. 01 Communique Laboratory Corporate Information, Head Office, and Major Competitors
Table 27. 01 Communique Laboratory Major Business
Table 28. 01 Communique Laboratory Help Desk Software Product and Solutions
Table 29. 01 Communique Laboratory Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 30. 247NetSystems Corporate Information, Head Office, and Major Competitors
Table 31. 247NetSystems Major Business
Table 32. 247NetSystems Help Desk Software Product and Solutions
Table 33. 247NetSystems Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 34. Abacus Systems Corporate Information, Head Office, and Major Competitors
Table 35. Abacus Systems Major Business
Table 36. Abacus Systems Help Desk Software Product and Solutions
Table 37. Abacus Systems Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 38. ActiveCampaign Corporate Information, Head Office, and Major Competitors
Table 39. ActiveCampaign Major Business
Table 40. ActiveCampaign Help Desk Software Product and Solutions
Table 41. ActiveCampaign Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 42. Advanced Software Products Group Corporate Information, Head Office, and Major Competitors
Table 43. Advanced Software Products Group Major Business
Table 44. Advanced Software Products Group Help Desk Software Product and Solutions
Table 45. Advanced Software Products Group Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 46. SeamlessDesk Corporate Information, Head Office, and Major Competitors
Table 47. SeamlessDesk Major Business
Table 48. SeamlessDesk Help Desk Software Product and Solutions
Table 49. SeamlessDesk Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 50. Spiceworks Corporate Information, Head Office, and Major Competitors
Table 51. Spiceworks Major Business
Table 52. Spiceworks Help Desk Software Product and Solutions
Table 53. Spiceworks Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 54. ZOHO Corporation Corporate Information, Head Office, and Major Competitors
Table 55. ZOHO Corporation Major Business
Table 56. ZOHO Corporation Help Desk Software Product and Solutions
Table 57. ZOHO Corporation Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 58. LogMeIn Corporate Information, Head Office, and Major Competitors
Table 59. LogMeIn Major Business
Table 60. LogMeIn Help Desk Software Product and Solutions
Table 61. LogMeIn Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 62. Freshworks Corporate Information, Head Office, and Major Competitors
Table 63. Freshworks Major Business
Table 64. Freshworks Help Desk Software Product and Solutions
Table 65. Freshworks Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 66. Genesys Corporate Information, Head Office, and Major Competitors
Table 67. Genesys Major Business
Table 68. Genesys Help Desk Software Product and Solutions
Table 69. Genesys Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 70. Vision Helpdesk Corporate Information, Head Office, and Major Competitors
Table 71. Vision Helpdesk Major Business
Table 72. Vision Helpdesk Help Desk Software Product and Solutions
Table 73. Vision Helpdesk Help Desk Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 74. Global Help Desk Software Revenue (USD Million) by Players (2019, 2020, 2021, and 2022)
Table 75. Global Help Desk Software Revenue Share by Players (2019, 2020, 2021, and 2022)
Table 76. Breakdown of Help Desk Software by Company Type (Tier 1, Tier 2 and Tier 3)
Table 77. Help Desk Software Players Head Office, Products and Services Provided
Table 78. Help Desk Software Mergers & Acquisitions in the Past Five Years
Table 79. Help Desk Software New Entrants and Expansion Plans
Table 80. Global Help Desk Software Revenue (USD Million) by Type (2017-2022)
Table 81. Global Help Desk Software Revenue Share by Type (2017-2022)
Table 82. Global Help Desk Software Revenue Forecast by Type (2023-2028)
Table 83. Global Help Desk Software Revenue by End User (2017-2022)
Table 84. Global Help Desk Software Revenue Forecast by End User (2023-2028)
Table 85. North America Help Desk Software Revenue by Type (2017-2022) & (USD Million)
Table 86. North America Help Desk Software Revenue by Type (2023-2028) & (USD Million)
Table 87. North America Help Desk Software Revenue by End User (2017-2022) & (USD Million)
Table 88. North America Help Desk Software Revenue by End User (2023-2028) & (USD Million)
Table 89. North America Help Desk Software Revenue by Country (2017-2022) & (USD Million)
Table 90. North America Help Desk Software Revenue by Country (2023-2028) & (USD Million)
Table 91. Europe Help Desk Software Revenue by Type (2017-2022) & (USD Million)
Table 92. Europe Help Desk Software Revenue by Type (2023-2028) & (USD Million)
Table 93. Europe Help Desk Software Revenue by End User (2017-2022) & (USD Million)
Table 94. Europe Help Desk Software Revenue by End User (2023-2028) & (USD Million)
Table 95. Europe Help Desk Software Revenue by Country (2017-2022) & (USD Million)
Table 96. Europe Help Desk Software Revenue by Country (2023-2028) & (USD Million)
Table 97. Asia-Pacific Help Desk Software Revenue by Type (2017-2022) & (USD Million)
Table 98. Asia-Pacific Help Desk Software Revenue by Type (2023-2028) & (USD Million)
Table 99. Asia-Pacific Help Desk Software Revenue by End User (2017-2022) & (USD Million)
Table 100. Asia-Pacific Help Desk Software Revenue by End User (2023-2028) & (USD Million)
Table 101. Asia-Pacific Help Desk Software Revenue by Region (2017-2022) & (USD Million)
Table 102. Asia-Pacific Help Desk Software Revenue by Region (2023-2028) & (USD Million)
Table 103. South America Help Desk Software Revenue by Type (2017-2022) & (USD Million)
Table 104. South America Help Desk Software Revenue by Type (2023-2028) & (USD Million)
Table 105. South America Help Desk Software Revenue by End User (2017-2022) & (USD Million)
Table 106. South America Help Desk Software Revenue by End User (2023-2028) & (USD Million)
Table 107. South America Help Desk Software Revenue by Country (2017-2022) & (USD Million)
Table 108. South America Help Desk Software Revenue by Country (2023-2028) & (USD Million)
Table 109. Middle East & Africa Help Desk Software Revenue by Type (2017-2022) & (USD Million)
Table 110. Middle East & Africa Help Desk Software Revenue by Type (2023-2028) & (USD Million)
Table 111. Middle East & Africa Help Desk Software Revenue by End User (2017-2022) & (USD Million)
Table 112. Middle East & Africa Help Desk Software Revenue by End User (2023-2028) & (USD Million)
Table 113. Middle East & Africa Help Desk Software Revenue by Country (2017-2022) & (USD Million)
Table 114. Middle East & Africa Help Desk Software Revenue by Country (2023-2028) & (USD Million)
List of Figures
Figure 1. Help Desk Software Picture
Figure 2. Global Help Desk Software Revenue Market Share by Type in 2021
Figure 3. Cloud Based Help Desk Software
Figure 4. Web Based Help Desk Software
Figure 5. Help Desk Software Revenue Market Share by End User in 2021
Figure 6. Large Enterprises Picture
Figure 7. SMEs Picture
Figure 8. Global Help Desk Software Market Size, (USD Million): 2017 VS 2021 VS 2028
Figure 9. Global Help Desk Software Revenue and Forecast (2017-2028) & (USD Million)
Figure 10. Global Help Desk Software Revenue Market Share by Region (2017-2028)
Figure 11. Global Help Desk Software Revenue Market Share by Region in 2021
Figure 12. North America Help Desk Software Revenue (USD Million) and Growth Rate (2017-2028)
Figure 13. Europe Help Desk Software Revenue (USD Million) and Growth Rate (2017-2028)
Figure 14. Asia-Pacific Help Desk Software Revenue (USD Million) and Growth Rate (2017-2028)
Figure 15. South America Help Desk Software Revenue (USD Million) and Growth Rate (2017-2028)
Figure 16. Middle East and Africa Help Desk Software Revenue (USD Million) and Growth Rate (2017-2028)
Figure 17. Help Desk Software Market Drivers
Figure 18. Help Desk Software Market Restraints
Figure 19. Help Desk Software Market Trends
Figure 20. SysAid Recent Developments and Future Plans
Figure 21. Klemen Stirn Recent Developments and Future Plans
Figure 22. Zendesk Recent Developments and Future Plans
Figure 23. Salesforce.com Recent Developments and Future Plans
Figure 24. Live Agent (Quality Unit) Recent Developments and Future Plans
Figure 25. 01 Communique Laboratory Recent Developments and Future Plans
Figure 26. 247NetSystems Recent Developments and Future Plans
Figure 27. Abacus Systems Recent Developments and Future Plans
Figure 28. ActiveCampaign Recent Developments and Future Plans
Figure 29. Advanced Software Products Group Recent Developments and Future Plans
Figure 30. SeamlessDesk Recent Developments and Future Plans
Figure 31. Spiceworks Recent Developments and Future Plans
Figure 32. ZOHO Corporation Recent Developments and Future Plans
Figure 33. LogMeIn Recent Developments and Future Plans
Figure 34. Freshworks Recent Developments and Future Plans
Figure 35. Genesys Recent Developments and Future Plans
Figure 36. Vision Helpdesk Recent Developments and Future Plans
Figure 37. Global Help Desk Software Revenue Share by Players in 2021
Figure 38. Help Desk Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2021
Figure 39. Global Top 3 Players Help Desk Software Revenue Market Share in 2021
Figure 40. Global Top 10 Players Help Desk Software Revenue Market Share in 2021
Figure 41. Key Players Market Share Trend (Top 3 Market Share: 2020 VS 2021 VS 2022)
Figure 42. Global Help Desk Software Revenue Share by Type in 2021
Figure 43. Global Help Desk Software Market Share Forecast by Type (2023-2028)
Figure 44. Global Help Desk Software Revenue Share by End User in 2021
Figure 45. Global Help Desk Software Market Share Forecast by End User (2023-2028)
Figure 46. North America Help Desk Software Sales Market Share by Type (2017-2028)
Figure 47. North America Help Desk Software Sales Market Share by End User (2017-2028)
Figure 48. North America Help Desk Software Revenue Market Share by Country (2017-2028)
Figure 49. United States Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 50. Canada Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 51. Mexico Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 52. Europe Help Desk Software Sales Market Share by Type (2017-2028)
Figure 53. Europe Help Desk Software Sales Market Share by End User (2017-2028)
Figure 54. Europe Help Desk Software Revenue Market Share by Country (2017-2028)
Figure 55. Germany Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 56. France Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 57. United Kingdom Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 58. Russia Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 59. Italy Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 60. Asia-Pacific Help Desk Software Sales Market Share by Type (2017-2028)
Figure 61. Asia-Pacific Help Desk Software Sales Market Share by End User (2017-2028)
Figure 62. Asia-Pacific Help Desk Software Revenue Market Share by Region (2017-2028)
Figure 63. China Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 64. Japan Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 65. South Korea Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 66. India Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 67. Southeast Asia Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 68. Australia Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 69. South America Help Desk Software Sales Market Share by Type (2017-2028)
Figure 70. South America Help Desk Software Sales Market Share by End User (2017-2028)
Figure 71. South America Help Desk Software Revenue Market Share by Country (2017-2028)
Figure 72. Brazil Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 73. Argentina Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 74. Middle East and Africa Help Desk Software Sales Market Share by Type (2017-2028)
Figure 75. Middle East and Africa Help Desk Software Sales Market Share by End User (2017-2028)
Figure 76. Middle East and Africa Help Desk Software Revenue Market Share by Country (2017-2028)
Figure 77. Turkey Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 78. Saudi Arabia Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 79. UAE Help Desk Software Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 80. Methodology
Figure 81. Research Process and Data Source
Research Methodology
Client Requirements
Review and analyze client requirements
Discussion of all the project requirements and queries
Flexibility Check
Project Feasibility Analysis
Finalizing tentative research programme
Structuring project proposal with scope, timeline, and costs
Analyzing Market Dynamics
Determination of key drivers, restraints, challenge, and opportunity
Identifies market needs and trends
Market Size Estimation & Forecast
Estimation of historical data based on secondary and primary data
Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)
Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies
Consideration of geography, region-specific product/service demand for region segments
Consideration of product utilization rates, product demand outlook for segments by application or end-user.
Data Source
Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports,
paid database, press releases, blogs, newsletters,and GIR repositories.
Primary Source
Research discussion with manufacturers, distributors, suppliers, end user, industry experts
to verify insights.
Validation
and
triangulation of
secondary and primary source.
Collection of data
Cumulating and collating the essential qualitative and quantitative data
Generation of report in client requested format by research analysts
Reviews by expert analysts
Final quality check
Clarifying queries
Receiving feedback
Ensuring satisfaction
01 Identification of data
This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.
-
02 Evaluation of Market Dynamic
This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.
-
03 Collection of Data
This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.
-
04 Collaboration of Data
This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.
05 Verification and Analysis
This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.
Companies Mentioned
SysAid Klemen Stirn Zendesk Salesforce.com Live Agent (Quality Unit) 01 Communique Laboratory 247NetSystems Abacus Systems ActiveCampaign Advanced Software Products Group SeamlessDesk Spiceworks ZOHO Corporation LogMeIn Freshworks Genesys Vision Helpdesk
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